"I’ve stayed at the Blue Lagoon before so it’s disappointing to have to write that everything was just ok- Housekeeping came 1x the entire 5 days that we were there. They are under construction so it’s not easy to get around & be comfortable. The reception desk takes forever & is extremely slow- even if you are Hilton Honors. People don’t know where to stand not a clear line to get to the desk & a simple request takes forever. They need a more coordinated approach for their customers."

"The hotel was clean, the view was great. I enjoyed the bar. The staff was good except for the night shift valet. One guy in particular had poor customer service. I pulled up, he ignored that we arrived and possibly needed service. Good valet approach the car and offer assistance. I asked a question and seemed annoyed for interrupting him on his phone. Other than him the stay was great!"

"Everything was wonderful. Gorgeous hotel with fabulous restaurants"

"En un buen lugar, y muy lindo el hotel"