"Some of the staff members was amazing Front desk ladies was terrible ! I supposed to check in at 4pm I check in 5:25 pm it was seen in her room was not ready"

"My family and I, along with some friends visited Aruba for a 2nd time and loved it. For our stay at Divi Phoenix, the resort is beautiful overall. However, I was disappointed with the constant beeping in my room my entire stay. Made it hard to sleep. No clue what it was but I reported it to the front desk and nothing was done. Also, the beds are very, very firm. The sofa bed, you can feel the springs but for kids, its okay for a quick stay. The location is great, the staff is friendly and we...

"This is the 3rd time we’ve stayed at this resort & it was wonderful! The staff is always helpful & courteous and the grounds beautiful. My only disappointment was the new plans for “all inclusive “. In the past we were able to use any restaurant in the sister Divi Resorts but this visit we were limited to just the 3 restaurants at the Divi Golf Villas. There is now 2 plans, the Signature which I had & the Mega which includes restaurants in the sister hotels. No where did I see the...