6/10 مقبول
Taylor F.
١٦ أكتوبر ٢٠٢٥
We arrived to a clean interior, but many issues that should have been fixed prior to renting. Broken toilet on the bottom floor, outlets not working, door handles missing to the pool deck, cob webs covering the entire pool deck, and a green pool full of algae. The host requests that you don’t communicate through the app, however their property manager took hours to respond and at first claimed we were lying because she was there the day prior. A handyman and pool company came out on day 2 of our stay, but we couldn’t swim until after 7pm due to chemicals and they fixed “most” of the other issues. When we shared our frustration, the host eventually said our only option was to leave the property and go somewhere else. Which truthfully, was a frustrating response because we were there to celebrate my mom’s 50th birthday. We spent 2 of our 3 days facilitating getting these issues resolved. It just wasn’t ideal. The house itself was great and the stay ended up being fine, but the condition of the property was disappointing. I do also want to point out that there is no drinking water or ice on the property. It’s not a huge deal, but important to know if you’re traveling from out of town! Publix is right down the road but easier when you can plan for it. The listing also shows 2 bikes, there was only 1 & had 2 flat tires & no bike pump. Lots of kids toys & the golf cart was our highlight!Again, not the end of the world but I do think this property was unfortunately overpriced.
Taylor F.
أقام 3 ليالٍ في شهر أكتوبر عام 2025