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"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"If you need a break from the buzz of Madrid or just a chill stop on your way east, Hotel Ballestar is a great pick. Only an hour’s drive from the city, it’s peaceful and scenic — perfect for unwinding. The rooms are spacious and comfy, with balconies and amazing sunset views. The whole place feels warm and welcoming, like a home away from home. Close by, there’s the charming town of Tarancón and the Segóbriga Archaeological Park with its impressive Roman theater — definitely worth a visit. The hotel’s restaurant serves tasty local food at good prices. In short, Ballestar isn’t just a place to sleep — it’s a cozy spot you’ll want to come back to."

"Great hotel, spacious room, clean, friendly staff."

"Staff very helpful, great breakfast. Comfortable beds. "

"Excelente "

"No breakfast No restaurants opened in the whole town for dinner, very bad experience !"

"Decided to take advantage of the hotel due to tiredness Beer was good Food was good bed was good Woke up brand new and ready to travel onwards "

"Great location for our purposes. Loved the hotel and the underground parking. Very friendly and accommodation staff. Good breakfast. No complaints."

"Nice environment but hard to find parking close "