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Sheraton Ningbo Yinzhou

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

About the neighborhood

Map
No.899 Siming Middle Road, Yinzhou District, Ningbo, Zhejiang, 315192

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪McDonald's (麦当劳) - ‬11 min walk
  • ‪Xian Restaurant - ‬11 min walk
  • ‪KFC 肯德基 - ‬9 min walk
  • ‪李智记港式美食汇 - ‬5 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 150 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Le Bristrot
  • Wan

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,549 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Property payment types

Important information

You need to know

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Property is also known as

Hotel Sofitel Ningbo
Sofitel Ningbo Hotel
Sofitel Ningbo Hotel
Sofitel Ningbo Ningbo
Sofitel Ningbo Hotel Ningbo

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Sheraton Ningbo Yinzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 401 reviews
Rating 8 - Good. 134 out of 401 reviews
Rating 6 - Okay. 26 out of 401 reviews
Rating 4 - Poor. 13 out of 401 reviews
Rating 2 - Terrible. 7 out of 401 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in good location Staff very helpful and professional.
Stayed 13 nights in Sep 2022

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel for business or other visit to Ningbo. It is also very conveniently located to the nice and poplar shopping mall in town. It is pretty and all amentias and farcicalities are pretty and working.
Stayed 1 night in Oct 2023

8/10 Good

Hui

Liked: Cleanliness, staff & service
The staffs are extremely friendly; the breakfast was fabulous. The condition was outdated, but we were told it will be completely renovated soon. Overall, it was a pleasant experience.
Stayed 6 nights in Oct 2023

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were quiet good but smoking smell on the floor wasn't good.
Stayed 5 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location comfortable rooms and decent choice of drinks on club floor. Breakfast average as several dishes cold as bacon not put under a heat lamp. Frozen bread on last day but overall a good experience.
Stayed 5 nights in Mar 2023

4/10 Poor

Junbo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty

Dirty carpet and table lamp shades…
Stayed 1 night in Oct 2023

10/10 Excellent

chow tsieng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好
Stayed 3 nights in Mar 2023

8/10 Good

Jun

Liked: Cleanliness, staff & service, room comfort
シャワーの圧力が弱く、熱い湯が出なかったのが残念
Stayed 1 night in Nov 2022

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice breakfast; great service

Nice breakfast; standard room, not particularly big or with special refinements; great service of the staff
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is probably the 8 or 9th time I have stayed at your hotel. I always stay there when I am in Ningbo as it is in a convenient location and the hotel is usually pleasant, clean and reasonably priced. On this trip, I arrived after 30 hours of travel just before midnight and was told after check in that the 'air conditioning' was not working and there was no heat in the hotel. My room was freezing cold, to the point that I needed to double up the blankets and take a hot bath just to get warm enough to sleep. I was on a tight turn around with several meetings in a short period of time so it was not feasible for me to change hotels. The heat was still off when I left 3 days later. This really isn't acceptable for a modern hotel at this level. Nobody offered any discount or credit for a future stay. Very disappointed. On another note, not that big a deal but you are a 'French' hotel - you used to offer a proper french press of coffee with breakfast, and the new coffee machines make really poor quality coffee. I think you should switch back to a brewed coffee and better quality ground.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Stay at Sofitel Ningbo..

Whenever i come to Ningbo, i always stay at the Sofitel. It has never disappointed my expectations. It maintains a 5+ star rating for me.
Stayed 3 nights in Dec 2019

8/10 Good

Chia Chien

Liked: Cleanliness, staff & service, room comfort
沒有空調
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very very very good
Stayed 1 night in Dec 2019

6/10 Okay

Jinkue

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The weather was 40-degrees cold out side, but the heating system did not work in the room due to remodeling whole building, so I couldn't sleep. They brought a portable heater to room the next day, but the room temperature was still cold.
Stayed 5 nights in Dec 2019

2/10 Terrible

truman cheung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

No temperature control. It’s 15 degree C Ask Manager to get portable heater I ask Hotel.com to cancel my non refundable booking and hotel.com told me no one speak English had to call call back 30 then another 30 min Talk to front desk n they agreed to cancel without penalty ., the reason I choose this hotel is someone said good ( but if watch carefully all talk about restaurant only n not stay ) the WIFI is bad ( even local friend said connection , nothing to do with USA .. google etc I saw someone comment about the air condition before , I am positive something wrong with ventilation here Glad that I moved out , old hotel no upgrade. Summer hit winter cold !!!!
Stayed 1 night in Dec 2019

8/10 Good

jaehyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗하지만 좀 추운 호텔

직원들 친절하고, 객실도 깨끗했으나 에어컨의 상태가 좋지 않아서 좀 추웠음.
Stayed 2 nights in Nov 2019

4/10 Poor

GL

Liked: Cleanliness, staff & service
Disliked: Room comfort

"freezing" experience

Sofitel is one of my choice hotel if it is available in my destination and experience has always been good. But not this time. After I checked in arriving rather late at night, I was informed entire aircon system was under renovation and hence there will be no heating function in the room. It is December month where temperature dips below 10 deg C! Needless to stay, the stay in the room is very uncomfortable, especially before and after showers. I was wondering why there was no notification to me before arrival at least I can decide whether to change to another hotel.
Stayed 2 nights in Dec 2019

6/10 Okay

KOGANE

キレイでした。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying in this hotel for the past 4yrs whenever we are in Ningbo. All was great but realise this year due to their new rules, certain items example shower cap, conditioner, etc... are not provided in the room. Need to call for room service if you need it hence a little troublesome when rushing for time.
Stayed 1 night in Nov 2019

8/10 Good

Kitchow, Hong kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed with spacious room, located at convenient location just 20mins from airport
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is good,but overall feeling is so so at this price level
Stayed 1 night in Nov 2019

4/10 Poor

Imre

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Régi elhasználódott szálloda. Szoba tiszta és kényelmes. A szálloda étterme és közösségi helyei régi és elhasználódott benyomást kelt és koszos. A reggeli nagyon rossz, igénytelen és gyenge minőségű.
Stayed 1 night in Nov 2019

2/10 Terrible

Trung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel should't even be open right now

they were undergoing air conditioning renovation, which meant there was no air conditioning in the rooms. they shouldn't have even taken reservations, it was miserable at night (a cool lovely 79 degrees). i had them open the window which helped a little but now i was treated to the sounds of the construction right next to the hotel (they are putting in a train station). they also had moved the gym to a tiny room so it became essentially a one person gym.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨、舒適、交通方便
Stayed 1 night in Oct 2019

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estupendo hotel

un hotel que ya conozco bien y me gusta mucho, muy buena calidad por un precio muy razonable
Stayed 1 night in Oct 2019