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Hôtel Excelsior by HappyCulture

4.0 star property
Hotel with a seasonal outdoor pool, near Place Massena

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Photo gallery for Hôtel Excelsior by HappyCulture

Restaurant
Point of interest
Triple Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
Seasonal outdoor pool
Business center
Located near Place Massena, Hôtel Excelsior by HappyCulture offers a warm welcome with a cozy library, lush garden, and scenic terrace. Enjoy free in-room WiFi and unwind with bike rentals or dry cleaning/laundry services on site. Guests rave about the delicious breakfast and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
The current price is SAR 835
SAR 949 total
includes taxes & fees
3 Sep - 4 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Garden View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

8.4 out of 10
Very good
(29 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Junior Suite

Triple Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Triple Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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1 Oct - 2 Oct
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About the neighborhood

Map
19 Avenue Durante, Nice, Alpes-Maritimes, 6000

What's nearby

  • Avenue Jean Medecin - 5 min walk - 0.5 km
  • Nice Étoile Shopping Center - 6 min walk - 0.6 km
  • Place Massena - 12 min walk - 1.1 km
  • Promenade des Anglais - 12 min walk - 1.1 km
  • Hôtel Negresco - 14 min walk - 1.2 km

Getting around

  • Nice City Station - 2 min walk
  • Thiers Tramway Station - 5 min walk
  • Cote d'Azur Airport (NCE) - 14 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Paul - ‬2 min walk
  • ‪Kruathai - ‬4 min walk
  • ‪Brasserie Le Colbert - ‬2 min walk

About this property

Hôtel Excelsior by HappyCulture

Upscale hotel near Place Massena
Located close to Promenade des Anglais, Hôtel Excelsior by HappyCulture provides a poolside bar, a terrace, and a garden. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Free newspapers, a computer station, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 30 to September 06
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Châteaux
Hôtel Excelsior Châteaux & Hôtels
Hôtel Nice Excelsior Châteaux & Hôtels Collection
Nice Excelsior Châteaux Collection
Hôtel Nice Excelsior
Hôtel Nice Excelsior Châteaux Hôtels Collection
Nice Excelsior
Excelsior Hotel Nice

Frequently asked questions

Does Hôtel Excelsior by HappyCulture have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Hôtel Excelsior by HappyCulture pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Excelsior by HappyCulture?

This property doesn't offer parking.

What time is check-in at Hôtel Excelsior by HappyCulture?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Excelsior by HappyCulture?

Check-out is at 11:00 AM.

Does Hôtel Excelsior by HappyCulture provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hôtel Excelsior by HappyCulture located?

Located in Nice City Centre, this hotel is within a 15-minute walk of Place Massena and Promenade des Anglais. Villa Ephrussi and Allianz Riviera are also within 9 mi (15 km). Nice City Station is only a 2-minute walk and Thiers Tramway Station is 5 minutes.

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Hôtel Excelsior by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 372 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and hospitality. Everyone was very kind and the breakfast was great. Overall a good stay and would recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent as well as the breakfast! Gutted we didn’t get a chance to use the pool area especially as the new garden furniture had just arrived! Good excuse to visit again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, nice garden with lounge pool. Excellent for walking around.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the train station and still walkable to other areas like the old town. Beds were very comfortable and loved that my room had a little balcony. Staff were very friendly and breakfast was good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Exie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time to Nice with my daughter ...so needed to find a good Hotel.Luckily we chose the Hotel Excelsior! The Hotel is so convenient minutes from the train and walkable to the the city and beach.The Hotel has a good Breakfast Buffet and great rooms with Great AC!But what makes this Hotel 5 star is its Amazing staff!No one walks past you without a Bon Jour and a smile.The manager Dragau is there to help you with anything you may need The front desk staff...Emammela,Angel,Alexandra & Emma are absolutely Awesome. And Sahar will greet you with the biggest smile in the morning and take care of you while having your breakfast. The whole staff made our stay 5 star all the way!This Hotel is a perfect place to stay on your trip to Nice!We will be staying here again when in Nice .
Stayed 5 nights in Aug 2025

10/10 Excellent

Juston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! We stayed there for one night after our train ride from Paris to Nice Ville. Super walkable from the Nice Ville train station and a very lovely staff. Definitely would recommend, our bathroom was a little small but totally doable for one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, very welcoming staff, very nice French-style breakfast, close to the rail station and nice restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, size of room, location
Stayed 4 nights in May 2025

10/10 Excellent

Fritz

Liked: Amenities, property conditions & facilities
Near railway station, close to pedestrian zone
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Amenities
Staff was fantastic to deal with. Unfortunately the garden area in the back was under some renovations so we couldn’t partake in that space but the hotel itself was gorgeous.
Stayed 3 nights in Apr 2025

2/10 Terrible

Larisa

Disliked: Cleanliness, amenities, property conditions & facilities
This is advertised as a 4-star property, but in reality, it feels closer to 2.5–3 stars at best. The bathroom has visible mold, the bathtub is dirty and scratched, the furniture is worn and damaged, and there is a strong, unpleasant odor coming from the bathroom. Additionally, there is dirt under the bed, which shows a lack of proper cleaning. Charging over $300 per night for these conditions is unacceptable. I will be requesting a refund immediately.
Stayed 1 night in Aug 2025

10/10 Excellent

YASUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great staying!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend.

Great hotel. Everyone was nice-Concierge, Dining Room & cleaning. 2 minute walk to train station to visit the entire Riviera. Shops and restaurants & attractions all within walking distance in Nice. Smaller, clean and eco-friendly hotel. Breakfast was the same every day but varied options. Thanks for an enjoyable stay!
Stayed 6 nights in Apr 2025

2/10 Terrible

Harsha

Disliked: Property conditions & facilities
Terrible front desk staff, raised issues multiple times regarding not having AC during a heatwave and was told by 3 different people that an “electrician” was coming to help. Initially offered another room however they said hotel was booked when asked - was forced to stay an additional night given the late hour of notification until we checked into another hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Yuyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and just steps away from the Nice Central Station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with children. Is nice and quiet. The best thing was Emma. She is a great receptionist and concierge all rolled in one.
Stayed 1 night in Feb 2025

10/10 Excellent

Margreeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, my room was nicely decorated too, with a small balcony to enjoy the sun. In the front of the hotel is a small garden, where you can enjoy a free coffee or tea.But most importantly the amazing staff! So friendly, helpful, and they obviously love their job! The hotel is also well located, close to the train station, and a 10 minute walk to the beach. I will come back!
Stayed 3 nights in Apr 2025

8/10 Good

Darrel

I had a good experience but my bedroom door was not secure at night which did not allow me to sleep well. The receptionist was helpful but ultimately it was a problem to be solved by an engineer.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Customer service. Stored our bags two hours before checkin so we could walk to the sea and lunch.
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay for my southern France vacation!
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff and clean facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property. Nice boutique style, walkable to everything, and the staff was so friendly. Our room was very clean and comfortable -- loved the bed and bedding.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brenda

Your hotel had a unique vibe and we loved all the extras that were provided. The area and being to walk to the Promenade and feel safe was a plus. Also the train station was walking distance which was a Big Plus!! Enjoyed our stay and loved the Decor!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ayhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with excellent reception staff clean rooms excellent breakfast
Stayed 1 night in Dec 2023