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"Excellent location y staff "

"The rooms are extremely small and very hot in summer. The bed is very hard as well as the pillows. On the upside, the food was very good and the staff was very friendly. Unfortunately the reservation we did through Expedia was not honored correctly. Once they realized the mistake they tried to correct but the harm was done. They always claimed that Expedia did not send the reservation details correctly!"

"The staff are so welcoming and friendly, met wonderful people at my stay while solo travelling, will definitely come back when skiing again in Andorra!"

"Oui, notre séjour fut agréable ; l'ambiance est familiale et sereine ; le contact est facile malgré les difficultés des échanges linguistiques. Le seul petit problème pour nous qui sommes septuagénaires reste l'accès à la chambre ! Nous trouvons les marches d'escalier de plus en plus hautes à franchir... Surtout avec nos bagages. Dans notre chambre, tout est bien propre mais bien exigu ! Pour Madame, cela convient mais pour Monsieur, une impression de loger dans une maison de poupée !"

"The property and area were beautiful! The staff went above and beyond to help us. Very friendly."

"Great location! "

"It was amazing except for the mattress. The owner and the service were excellent. "

"Staff was lovely and friendly."

"Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!"