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Top Ngingas Hotel Reviews

Four Points by Sheraton Surabaya, Tunjungan Plaza

10/10 Excellent

"Superb, from the hotel staff, the location, the variety buffet menu at the Lime restaurant for breakfast, everything is excellent. I definitely recommend the Four Points by Sheraton Tunjungan Plaza Surabaya to anyone & I definitely will be staying here again in the future. Thank you for the excellent service"

Fairfield by Marriott Surabaya

6/10 Okay

"I stayed one night at this hotel to rest after a long journey from Melbourne to Denpasar, and then on to Surabaya. The staff were friendly and the food was average. However, I was disappointed to find that my room and bathroom were quite dusty. I hope the management can take this feedback into consideration and improve the cleanliness of the rooms. With better attention to this area, I would consider staying again in the future."

Cordia Hotel Surabaya Airport

2/10 Terrible

"The check-in was extremely terrible. We had proper reservation but the hotel reception was trying to give us a hard time. First, they denied the guest check-in. Then they tried to question whether reservation was the day before but it's not true. Then they didn't accept screenshot of reservation from WhatsApp (with proper reservation number) and forced us to download pdf of the reservation and sent to them. After all these, they told us the hotel was fully booked. It seems to us that they overbooked or not connected well to hotels.com system. So, we have to contact hotels.com staff right away. After hotels.com staff called them, we could finally checked-in. The entire process took like 40 minutes of frustration. I would recommend to avoid this hotel at all cost!"

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Top Ngingas Hotel Reviews

Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Pakuwon Indah

Swiss-Belinn Tunjungan Surabaya

Sheraton Surabaya Hotel and Towers

Fairfield by Marriott Surabaya

JW Marriott Surabaya

Shangri-La Surabaya

Cordia Hotel Surabaya Airport

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