"I've stayed at Somerset/ ascot properties before. The check in was easy, the wifi was nice, the staff gave us a tour and showed us to our rooms when it was ready. The room we were given was very run down and old. The property itself looks very nice and new, the room however could use some updates. Yet the basics were there. The beds were ok ( we had two regular twin beds) the tvs were so old, small and outdated. I dont know when the washer was cleaned last ( this is why I booked with them). They...

"I arrived at the hotel close to midnight. While the check-in process was quick, the room I was assigned was in very poor condition, it appeared dirty and had a strong, unpleasant odor, similar to a humid, sweaty smell. The breakfast was also disappointing, as the food tasted artificial and of low quality. I have stayed at this hotel before in 2025, but unfortunately, my experience this time was extremely disappointing. The standard check-out time was noon, and I had a work meeting scheduled...

"It was difficult to reach the apartment; the address listed on the app was inaccurate, and even the local driver didn't know how to get to the office entrance to check in. When we arrived, there was no one there to greet us."

"The appartment is old and dated. Not much in the room for amenity and the mattresses for both room were so hard like concrete The washing machine kind of work but dryer didn't When we asked for more towels and blanks, pillows we got question alot before they delivered the items which we feel not fair Overall it is Ok experience for it and we don't think we will come back The receptionists are always on the phone and not very helpful"

"Phòng sạch, nhân viên nhiệt tình, giá tốt so với các chỗ khác trong khu vực"