If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
James River Inn & Suites Hotel
James River Inn & Suites Newport News
James River Inn & Suites Hotel Newport News
Frequently asked questions
Is James River Inn & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking at James River Inn & Suites?
Self parking is free at this property.
What time is check-in at James River Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at James River Inn & Suites?
Check-out is at 11:00 AM.
Where is James River Inn & Suites located?
Situated in Newport News, this hotel is within a 15-minute walk of Virginia War Museum and Huntington Park. Huntington Park Tennis Center and Huntington Beach are also within 1 mi (2 km). Newport News Station is 17 minutes by foot.
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James River Inn & Suites Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 24 out of 91 reviews
10 - Excellent
24
Rating 8 - Good. 10 out of 91 reviews
8 - Good
10
Rating 6 - Okay. 15 out of 91 reviews
6 - Okay
15
Rating 4 - Poor. 11 out of 91 reviews
4 - Poor
11
Rating 2 - Terrible. 31 out of 91 reviews
2 - Terrible
31
5.4/10
Cleanliness
5.8/10
Staff & service
4.0/10
Amenities
4.8/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
8/10
Love the court yard
Ashley
Stayed 1 night in Jun 2025
10/10
Nice
Darjonae
Stayed 2 nights in Jul 2025
6/10
Not the hotels fault but the domestic disputes from guests there that night were loud and noisy.
Sherry
Stayed 1 night in Jul 2025
8/10
Kind of dirty
Leslie
Stayed 2 nights in Jul 2025
2/10
Dirty, cockroaches, Unsafe
Paul
Stayed 1 night in Jul 2025
4/10
Sheets were nasty and room was dirty. Didn’t look like pictures
Thomas
Stayed 1 night in Jun 2025
2/10
the staff was half dressed and barefoot and looked like he came from his bedroom with dishevled hair and half asleep. ( we did check in very late at almost 2am as we were traveling.)
The room had a roach, the furniture was broken, both beds had an unpleasant odor, and the only lock (in this unsafe neighborhood) on the door was the electric key card lock.
Never again!
John
Stayed 1 night in Jun 2025
10/10
Place was overall great!
Rachael
Stayed 1 night in Jul 2024
10/10
Great value
Jared
Stayed 1 night in May 2024
6/10
It was okay for a short period
Taeshawn
Stayed 2 nights in Aug 2024
2/10
NEVER AGAIN THEY HAD BED BUGS
Zac
Stayed 2 nights in Oct 2024
2/10
Room was ice cold. No blankets on the bed only a very thin bedspread. We thought maybe housekeeping had missed it but when we called down to the front desk attendant said they didn’t have any.
Miriam
Stayed 1 night in Dec 2024
10/10
I have stayed at several places that were fairly priced. One of my faverates
Laura A.
Stayed 3 nights in Jul 2023
4/10
It was my Birthday weekend and I booked a deluxe king room with the kitchenette but ended up with a deluxe king room without the kitchenette. Not only that our room was all the way at the end in a corner where I didn’t feel comfortable. When I went to the front desk to ask about my reservation he told me I booked for a deluxe king without the kitchenette, ok cool but when I asked to change rooms because I didn’t feel comfortable at the end of the walkway he told me they were all booked up and if I have any problems just let him know. Mind you they had more than 8 vacant rooms with the kitchenette on the bottom floor where we were staying and I’m pretty sure more on the 2nd floor. Even without the kitchenette I would have rather had another room but lesson learnt, my first and last time staying at this hotel. I did make the best of my birthday which was Saturday, April 5 and enjoyed myself at the beach while I was down there.
Monique
Stayed 2 nights in Apr 2025
2/10
Ive stayed in hotel in Pakistan that were cleaner! Disgusting, the guy at the feont desk was wierd and rude.
john
Stayed 2 nights in Jun 2024
4/10
They don't provide hair dryer, the kitchen is nice and remodeled but the hotel does not not provide neither a coffee machine or toaster. The hotel have an ice machine in the alley but they disconnect it some nights. No extra blankets or pillows. Bathroom towels were very thin and cheap. If you like to have a cheap hotel, this is for you. For me I should have expected much more for what I paid for. I requested and was provided a non smoking room however one night the room above ours was occupied and I don't know how but we feel someone was in our room smoking, I waked very congested due to the cigarette smoke in our room.
The parking lot was full of junkies at night, every night leaving trash everywhere, definitively don't recommend and will never comeback.
For $ 10.00 more a night you can get a lot nicer and better hotels nearby.
Juan Carlos
Stayed 4 nights in Apr 2025
2/10
Worse place I ever stayed at.
TAVIA
Stayed 1 night in Jan 2023
2/10
It was absolutely and honestly nothing like the images that they display up here. Upon opening the door. Noticed the comforter were heavily stained. When i pulled the comforter off. It had a very huge burn hole on it. About the size of 4 irons. Then immediately Noticed the very dirty, dingy like pillows. The refrigerator and stand will fall or collapse soon. The chair in the room was filthy. Burn holes and all. Shower hadn't been cleaned. Toilet seat hadn't been cleaned. Had urine all over it. Upon trying to wash my hands. The handle on the faucet fell off once i touched it. I didn't even bother asking for a refund or anything. Because i felt like they gave me this room on purpose. I will be reaching out to the BBB. And supply them with the videos that I took of the room. Oh, and the smell of the room was very moving.
Lawrence
Stayed 1 night in Apr 2025
8/10
Luv the way the kitchen was with the sink outside real fancy like. Jus need more towels
amy
2/10
Very unclean room.
Randall
Stayed 1 night in Jul 2024
8/10
Minor problem was a loose sink faucet handle. Only 2 thin bath towels and washcloths - no hand towels, bath mat or shampoo. Parking spaces are a little narrow. Otherwise no complaints.
Franklin
Stayed 2 nights in Aug 2024
6/10
Room does what it needs if you’re just staying the night. Nothing luxurious. Staff was friendly and easy to work with. AC was obnoxiously loud in our room, unsure if it’s just the systems they use. Tiny showers. Overall, you get what you pay for.
Verified traveler
Stayed 2 nights in Apr 2024
4/10
They seem to be trying hard to be the best of the worst. And they might be.
michael
Stayed 5 nights in Jun 2023
2/10
Uncomfortable
Trevia
Stayed 1 night in May 2024
6/10
AC was leaking on the floor. No housekeeping for a 2 night stay. Shower was tiny, but I didn't end up using it anyway. There is a huge empty area that they could easily put in a tub. The few updates attempted just made the older features look worse. The only way to get to your room is past the office, which makes for a very long walk if your car is parked far from the office.