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Embassy Suites by Hilton Hampton Convention Center

3.5 star property
Pet-friendly hotel connected to the convention center in Coliseum Central with free breakfast

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Embassy Suites by Hilton Hampton Convention Center

Meeting facility
Indoor pool
Exterior
City view
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
The price is SAR 411
SAR 481 total
includes taxes & fees
1 Oct - 2 Oct

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed, Non Smoking (Special - Hospitality Room)

Classic Suite, 1 King Bed with Sofa bed, Non Smoking (Special - Hospitality Room) | Living area | Flat-screen TV, pay movies

Classic Suite, 1 King Bed with Sofa bed, Non Smoking (Special - Hospitality Room)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing Accessible, 2 Rooms)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible (Hearing Accessible, 2 Rooms)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing Accessible, 2 Rooms)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing Accessible, 2 Rooms)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed with Sofa bed, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Flat-screen TV, pay movies

Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Wellness, Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Wellness, Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Classic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 37 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, City View

Presidential Suite, 1 Bedroom, Non Smoking, City View | Living area | Flat-screen TV, pay movies

Presidential Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Flat-screen TV
  • 102 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds (Wellness)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Classic Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Flat-screen TV, pay movies

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night
Hyatt Place Hampton Convention Center
Pool
Breakfast included
Pet friendly
Parking included
9.0 out of 10, Wonderful, (1052)
The price is SAR 415
SAR 484 total
includes taxes & fees
29 Sep - 30 Sep
Hyatt Place Hampton Convention Center

About the neighborhood

Map
1700 Coliseum Drive, Hampton, VA, 23666

What's nearby

  • Hampton Roads Convention Center - 2 min walk
  • Hampton Coliseum - 8 min walk
  • Peninsula Town Center - 9 min walk
  • Boo Williams Sportplex - 4 min drive
  • Langley Air Force Base - 7 min drive

Getting around

  • Newport News Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 27 min drive

Restaurants

  • ‪Rosie's Gaming Emporium - Hampton - ‬15 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Cookout - ‬16 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Embassy Suites by Hilton Hampton Convention Center

Hotel located in Coliseum Central
Located close to Hampton Coliseum, Embassy Suites by Hilton Hampton Convention Center provides free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. The on-site local cuisine restaurant, Cyprus Grille Restaurant, offers lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a bar, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • An indoor pool
  • A free area shuttle, self parking (surcharge), and an area shuttle
  • Express check-out, express check-in, and wedding services
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 295 rooms have comforts such as premium bedding and wet bars, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with designer toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: WiFi (USD 4.95 per night), Wired Internet (surcharge)

Parking and transportation

  • Onsite parking available only on request
  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered extended parking on site (USD 10.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 mi

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Cyprus Grille Restaurant

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (363595 square feet of space)
  • Coworking space
  • Meeting rooms - 58

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per night (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Roads Spa
Embassy Suites Hampton Roads Hotel Spa
Embassy Suites Hampton Roads Hotel Spa Convention Center
Embassy Suites by Hilton Hampton Convention Center Hotel
Embassy Suites by Hilton Hampton Convention Center Hampton
Embassy Suites by Hilton Hampton Hotel Convention Center Spa
Embassy Suites by Hilton Hampton Convention Center Hotel Hampton

Frequently asked questions

Does Embassy Suites by Hilton Hampton Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Hampton Convention Center?

As of 23 Ram., 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Hampton Convention Center on 1 Shaw., 2024 start from $128.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Hampton Convention Center pet-friendly?

Yes, Embassy Suites by Hilton Hampton Convention Center allows cats and dogs (limit 2 total) with a maximum weight of up to 100 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Hampton Convention Center?

Self parking is available for USD 10.00 per day. Extended parking is available for USD 10.00 per day.

What time is check-in at Embassy Suites by Hilton Hampton Convention Center?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Hampton Convention Center?

Check-out is at 11 AM. Late check-out is available for USD 25 (subject to availability).

Where is Embassy Suites by Hilton Hampton Convention Center located?

Located in Coliseum Central, this hotel is within a 10-minute walk of Hampton Roads Convention Center and Hampton Coliseum. Spa Botanica Hampton and Peninsula Town Center are also within 10 minutes.

Embassy Suites by Hilton Hampton Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1013 reviews" "
Rating 8 - Good. 195 out of 1013 reviews" "
Rating 6 - Okay. 115 out of 1013 reviews" "
Rating 4 - Poor. 67 out of 1013 reviews" "
Rating 2 - Terrible. 63 out of 1013 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Traveled with family
Left for the day and came back to find out room door was left open by housekeeper. Dead bolt was engaged to keep door open. Dirty rag left on counter by housekeeper as well. Room only cleaned onc during 3 day stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karish

Stayed 1 night in Sep 2024

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that we could walk to the coliseum, free happy hour and breakfast! I didn’t like having to pay for the parking. However, it wasn’t a bad rate and the free hotel perks made up for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Courtney, Adelphi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and welcoming. The breakfast was great equipped with an omelette station. I went to an event at the Hampton Coliseum its perfect distance can pretty much walk to it or its a 2 min drive
Stayed 2 nights in Sep 2024

8/10 Good

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be bac
Stayed 1 night in Sep 2024

10/10 Excellent

IMEYEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Marchello, Waldorf

Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a great breakfast! Staff was friendly. Onsite restaurant had good food too if you get hungry at night
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Amenities
I didnt like paying for parking should have been included with my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, except a fee parking for overnight guests.
Stayed 1 night in Sep 2024

6/10 Okay

Madonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to ask 3 times for the room to be cleaned. When we checked in, one of the clerks was explaining to those she helped everything, like breakfast, parking,etc. The man who checked us in told us nothing. Just gave me the room keys and said all set. I had ask basic questions, and still found out later he didn't explain everything.This was our first time staying at Embassy Suites
Stayed 3 nights in Sep 2024

8/10 Good

Regina

Traveled with family
Liked: Amenities
Our stay was great. It was quiet, clean and inviting. However, charge $10 per day for parking was a surprise. (This was not a garage parking). I would rather have listed as a hotel fee and given a parking pass, especially if you are trying to keep the convention center customers from parking there
Stayed 3 nights in Sep 2024

8/10 Good

Shareema, Jersey City

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JENEYNNE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 2 nights in Sep 2024

6/10 Okay

Deggra, Queens Village

Traveled with partner
Liked: Cleanliness, amenities
Hampton - Upon our arrival to room 208 what appeared to be coffee grounds were in the hallway sink. This means that the room was not thoroughly cleaned prior to our arrival and this gave me a grossed out feeling. Many appliances such as water & juice machines were not in working order. The breakfast cooks did not give a warm and inviting atmosphere. I noticed a snippy attitude to other guests when ordering omelets. When my husband and I placed a omelette order the same negative attitude occurred. My husband asked for a separate order of turkey sausage because it was only available at the omelette stand. In addition he asked for a separate order of the #3 Chicken Fajita omelette. We watched the cook make it and the cook gave my husband a hard time when he overlooked him and said he didn’t order the#3 omelette. The juice machine was down & we waited for juice. The coffee machine was down then was fixed later. The grits was cold. They ran out of stainless steel utensils. The atmosphere was chaotic at 8:30am and the atmosphere was not a happy one to start the day. It was not a great morning experience in comparison to other stays at Hiltons Embassy suites.
Stayed 1 night in Sep 2024

8/10 Good

Leo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our ray was good
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful decor, good layout of bedroom separate from lounging area, and the free breakfast is better than some restaurants!! Only negative is paid parking.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like that I requested a handicap room and got a hearing impaired room instead, one on the opposite side of the hotel from our room. Not only that but I requested a king size bed suite. Maybe it was a king size suite but the bed was either a double or a queen size, but it was no king bed. I have a king bed at home and I know for sure it was no king. The shower which I requested to be handicap accessible was a deep tub. The sides were so high my husband had to lift my legs over the side to get me in the shower!! How embarrassing! The sofa in the suite was a loveseat and hardly big enough for us both to sit down on together unless you took out the side pillow cushions. The bed, not only being too small was also hard as a rock. I’m missing the last disc in my spine, and have an extruded disc in my lower neck. It was a nightmare of a night, barely slept at all cause the bed hurt my back. Getting any service from the front desk was a big NO! They only had 2 ladies working it and all they cared about was checking in some convention people staying there. I checked out early. I even called them to say I was leaving early. I got like no reply, cause they hung up on me. My husband went downstairs to get a luggage carrier and they jump on him about not having his room key with them to show them so he could use the luggage carrier. They told him we owed them $8.00 more money cause the rate had gone up!! We booked thru you so you can handle that. Never again!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 expirence! Shout-Out to the guy at the front desk on Saturday he was amazing! Great complimentary breakfast & drinks as well. Most definitely coming back!!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Deidra, Islip Terrace

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Both rooms that I reserved for my family’s stay were dirty. The pillows had mildew on them. Paying for parking was not welcomed.
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Thought a little pricey for the amenities. Enjoyed the suite-like room rather than a regular hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Davondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sookia, Sanford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. I can definitely see us returning. I loved the central area and it reminded me of some of the cruise ships we have been on.
Stayed 2 nights in Aug 2024