Find all hotels by Independent in Newburg, PA

"The TV in our room didn't work and they could not fix it, or move us because they were full. The manager, Jeff Shepherd, was supposed to call me to discussed a credit to compensate us but I never heard from him (he wasn't available when we checked out). The continental breakfast was meager--dry cereal, bagels, coffee, juice, and a little fruit. Two signs in the elevator and the hall advertised an egg, cheese, and sausage bagel and other items they did not have. When I asked staff about it, they said they hadn't had that for 2 years. So why keep up those signs??? Ask for a room that doesn't face the street, as street noise is very loud. Be sure to make a reservation if you want to eat dinner in their restaurant. Parking in their lot can also be hard on a busy weekend night with a lot of spaces taken up by restaurant goers in addition to hotel guests. Only good thing I can say is the beds were comfortable, and the A/C worked."

"The staff was wonderful. Very helpful and kind. I asked for towels in the pool area & the lady came back with them right away. My room was super clean and looked to have been updated recently. I enjoyed the bed covers & pillows. They were all very comfortable. Breakfast was the usual waffles, eggs, & sausage. Everything was kept full & hot. The hotel is older but updated. The pool is large & goes all the way up to 8 feet. Which is hard to find. I would definitely stay for an extended visit as the kitchenette & comfort of the room would be worth it. Very affordable also."

"This was the most dismal, bleak hotel I have ever stayed in. VERY basic, aged, worn but the worst part was the front desk staff. The man was okay, somewhat friendly but there was a woman who was present almost all the time. I stayed (unfortunately) 4 nights. She was extremely unfriendly, seemed to have extreme difficulty communicating, didn't make any eye contact and could barely respond in the most basic ways. Appreciate that she has somes sort of issues but perhaps she should have more of a back office job rather than the face of the property. Choice hotels should make a visit."

"Clean room nice staff"

"Breakfast was advertised as buffet. It did have 2 warm items and waffles but hardly a buffet. Very basic food items. "

"Good hotel, room was clean, parking was easy. Hotel was located close to so many shops and restaurants. Breakfast was good. "

"I stayed in a king suite and it was better than expected because the cost was super reasonable. I really liked that there were 2 televisions!"

"I lost a travel tote full of jewelry during my stay and contacted the hotel to ask for assistance. Though they used a pleasant tone, the two employees I spoke to were of no help. I asked if it was possible to view camera footage as this jewelry is irreplaceable and was told a manager would call me back. I never heard from anyone."

"My stay was 3 nights while attending a carshow at Carlisle. The room and place was in very good condition. The ladies that I spoke to at the front desk while there were vbery attentive. I couldn't ask for more. Other than a small tear on a placve in hallway wall paper, there was absolutely no issues with the room or anything else. The only reason I mention it is because someone will probably ask me why I didn't. so I give the location a 99 out of 100 grade. I will stay there again."