"Features not working properly but friendly staff"

"Front desk was very helpful with checking us in. After traveling for almost 6 hours, all we needed was to lay down and rest. We checked in early and were very grateful that there was a room ready. The room, on the third floor, was very clean and smelled clean. Thanks to Jade for a thorough cleaning and great job. This is our 5th time staying at this hotel because of the cleanliness and affordable rates. Thank you!!"

"Outside the window was greenery. Room, bathroom and floor was clean. Dogs are allowed (we didn’t have) but large dog bark was heard early eve. Thankfully didn't bark during the night. Bfst options are few but several restaurants nearby. Coffee was good. Need to quiet the heater fan, even on low setting was loud. "

"All the staff I encountered were really great--super cool and conversational, but the room was a real disappointment. I walked through the door and walked into a wall of stench. It smelled like wet dogs had vacationed in the room. I usually sleep like a rock, but the stink kept me awake for a while. The shower was also not clean. "

"Check-in was friendly and efficient. Rooms were nice. He gave us adjoining rooms to accommodate the four of us which was a bonus."

"Con: Room was so tight on space, said it was remodeled but rusty electrical plug boxes, cracked sink, etc No ice machine - have to request ice from the desk and they give it out sparingly in a pre- made bag. The office closes at 10 pm and after that you can't get anything. There was jumping/thumping in room above which I mentioned to the office. It continued. Tv was hard to work as it kept going to wrong input. Requires a $50 deposit even though I had already pre-paid for the room through...

"There was body fluids on the head rest, brown substances on the floor in the bathroom and sticky stuff on the floor. The staff referred us to use Expedia. We used Expedia we verified payment but Expedia did not send notification of payment to property. It took hours to be able to gain acess to the rented room. But first Expedia attempted for us to pay for an Uber to drive me and my family to another hotel and be reimbursed later they also got into a verbal altercation with the property...

"The clerk was rude, he didn't want to give us the wifi password even though we are paying customers. He said it was company policy not to give it to guess. No hot water to shower with. It was extremely noisy from guess up stairs from us and company didn't do anything to quite it down. we never got our microwave or refrigerator, all in all it was the worst stay we ever experienced. We will never book a stay there again and highly recommend that no one ever go there"