"The\nAir conditioner did not work and they don't have made service that come in offering you towels and stuff every day and staff member was really rude"

"The AC was broken for most of the day, and staff couldn’t fix it (I have the video evidence to prove it). Management refused to help resolve it or offer a refund just because I booked through Expedia. To top it off, the room reeked of cigarette smoke and the neighbors were incredibly loud. Paid for a place to rest, got a restless night instead. Avoid this place and pay extra to have everything functioning"

"My AC was broken and the manager said she’s unable to do anything but “sorry”. What a warm first welcome to your state"

"Check-in was friendly and efficient. Rooms were nice. He gave us adjoining rooms to accommodate the four of us which was a bonus."

"All the staff I encountered were really great--super cool and conversational, but the room was a real disappointment. I walked through the door and walked into a wall of stench. It smelled like wet dogs had vacationed in the room. I usually sleep like a rock, but the stink kept me awake for a while. The shower was also not clean. "

"There was body fluids on the head rest, brown substances on the floor in the bathroom and sticky stuff on the floor. The staff referred us to use Expedia. We used Expedia we verified payment but Expedia did not send notification of payment to property. It took hours to be able to gain acess to the rented room. But first Expedia attempted for us to pay for an Uber to drive me and my family to another hotel and be reimbursed later they also got into a verbal altercation with the property...

"Great service, clean room."

"So day 1 go to turn on the heater heaters broke it only blows out cold I asked the office to fix it they say unfortunately all the rooms are booking there's nothing we can do fine I'll deal with the cold room I go into the bathroom to start washing up and getting ready for bed there's a pile of ants the wall is cracked the shower curtains molded it's disgusting. Let's say about 1:00 in the morning I hear people outside my window they're literally dealing drugs yelling screaming I call the...