"It's a v busy hotel and big !! When I arrived they could nt find my booking, then said someone had already checked me in !! Some mix up..it was a bit disconcerting..but I got a room, it was a Sat night and for a moment I thought they might be full !! The bar was busy with many locals I think and music. The breakfast was buffet style and plentiful. I would stay again. Be careful to park in the designated car park around the corner not across the quays which is pay parking 24/7 and actually not v expensive !"
"To start at the beginning, welcome was great. Staff very helpful overall. Pleasant and friendly.
Room warm and bed VERY comfortable. No noise during the night despite it being Halloween and the hotel being full. The only let down was the breakfast. Good variety but just lacked finesse. It’s self service. No fresh fruit such as bananas, apples or mandarin oranges.
Overall I had a wonderful experience and stay. I know this hotel of old and the current owners have made fantastic improvements. Well done. I would definitely have a return visit."
"Staff was excellent. We had inquired about laundry services through the expedia app. When we arrived, she had researched local places, as the inhouse had a 24hour turnaround service, but we were only staying 1 night."