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The Chatwal, In The Unbound Collection By Hyatt

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Luxury
5.0 star property
9.4

Exceptional

Serene luxury in midtown's heart

A secluded oasis in the heart of midtown, this beautifully appointed Art Deco hotel offers serene luxury amidst the bustling theater district. Delight in exceptional amenities, including the renowned Lambs Club restaurant, luxurious showers, and impeccable service that elevates your stay.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is SAR 1,834
SAR 2,312 total
includes taxes & fees
24 May - 25 May

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About this property

The Chatwal, In The Unbound Collection By Hyatt

  • Luxury boutique hotel near Times Square
  • A short walk from Bryant Park and Broadway, The Chatwal, In The Unbound Collection By Hyatt provides dry cleaning/laundry services, car rentals on site, and a bar. Treat yourself to spa services, such as a massage or a facial. The on-site restaurant, The Lambs Club Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
    • Express check-in, supervised childcare (surcharge), and concierge services
    • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
  • Room features
  • All 76 rooms include comforts such as 24-hour room service and first-run movies, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
  • More conveniences in all rooms include:
    • Childcare services and cribs/infant beds
    • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
    • Rainfall showers, designer toiletries, and bidets
    • 42-inch HDTVs with premium channels and first-run movies
    • Wardrobes/closets, on-request microwaves, and daily housekeeping

Awards and affiliations

  • The Chatwal, In The Unbound Collection By Hyatt is listed in the 2021 Travel + Leisure 500.

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are available for USD 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 51.64 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 44 per person
  • Airport shuttle fee: USD 235 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 75.0 per night
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Chatwal, In The Unbound Collection By Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Chatwal, In The Unbound Collection By Hyatt?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at The Chatwal, In The Unbound Collection By Hyatt on 24 Jumada I 2026 start from SAR 1,834, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 75.00 per day.

What time is check-in at The Chatwal, In The Unbound Collection By Hyatt?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Chatwal, In The Unbound Collection By Hyatt?

Check-out is at noon.

Does The Chatwal, In The Unbound Collection By Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 235 per vehicle applies.

Where is The Chatwal, In The Unbound Collection By Hyatt located?

This family-friendly New York hotel is located in the historical district, within a 5-minute walk of Times Square, Broadway, and Bryant Park. Rockefeller Center and 5th Avenue are also within 10 minutes. Times Sq. - 42 St. Station and 42 St. - Bryant Pk. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 524 out of 661 reviews
Rating 8 - Good. 85 out of 661 reviews
Rating 6 - Okay. 30 out of 661 reviews
Rating 4 - Poor. 12 out of 661 reviews
Rating 2 - Terrible. 10 out of 661 reviews

Reviews

Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at The Chatwal. Enjoyed our stay and the room and staff were great.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yana

Liked: Staff & service, property conditions & facilities
Extremely nice courteous professional staff and great view
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has an excellent stay, the service staff both at the front desk and for the room were excellent, a little dated furniture inside the rooms but clean with pleasant hospitable staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is extremely well located and comfortable.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very welcoming and friendly staff and high quality accommodation.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly and professional.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Harsha

Liked: Cleanliness, staff & service, amenities
Hotel is good but rooms are small.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, bit overpriced. Friendly staff and clean.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

NDIABOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; convenient location
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great NYC hotel right in Times Square! Very cool art deco decor and big rooms (for NYC)
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

hotel was clean, friendly staff, very comfy bed/bedding, had nice luxurious touches in room, and is centrally located to lots of attractions (theaters, shopping, central park, bryant park). would definitely stay again!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A calm upmarket retreat only a hundred metres from the excitement of Times Square, great location to explore all of Manhattan
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, they said they have butlers. Room was exquisite in several ways. An orchid in the bathroom. The beautiful red banquets in the dining room.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service, Quiet Room, Amazing Bathroom & Shower. Highly recommend this GEM of a Hotel!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here!

Amazing staff to help my son and I.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful and very helpful staff. The staff went out of their way to be of service. Liked the hot tub.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing stay at The Chatwal. Amazing service, super courteous staff, great location, many superb walkable restaurants and the place was ultra nice and clean. Wonderful place to stay while visiting NYC.
Stayed 3 nights in May 2024
Verified

8/10 Good

Randall S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in NYC!

Great location (walked almost everywhere we went) and friendly staff! Room service included the best cheeseburger I have ever tasted anywhere! Very comfortable bed and bedding and a wonderful waterfall shower.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service throughout the hotel from all staff. Big shout out to Luisa who could not have been kinder.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Sunao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so so friendly that it took away the stress I got from many people in Times Square.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, impeccable service, treated like royalty, from beginning to end of stay. Highly recommend. Nicest hotel closest to Broadway.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and beautifully decorated. All of the hotel staff were kind, polite, attentive and skilled.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, helpful, and very courteous. The rooms were clean. This hotel was in the right location. Everything was perfect!
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great spot if you are going to shows or using a base to see all the attractions of New York. Less than a block from Time Square and easy walk to subway to get around where you need to go.
Stayed 3 nights in Aug 2024