Absolutely no idea how this hotel has got an average of over 7/10. Cockroaches coming up through the drain in the bathroom, staff member uninterested when we reported it- said that he thought they had been "bug free for a while" and couldn't help us which was not reassuring!
Two other staff members were friendly when we checked in and offered to help with luggage but ultimately, the hotel is a bit of a dump to say the least. We expected basic, but not the filthy room carpet, air con unit filled with dust, stained sheets on the bed, no fire escape route on the door or alarm in room etc.
The only thing I can say is the location is great, walkable to many areas of interest and subway stations etc.