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Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3.0 star property
Comfortable hotel, walk to Intrepid Sea, Air and Space Museum

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Exterior
Interior
Pillowtop beds, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Point of interest
Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • GymGymGym

Check out the area

Map
538 West 48th Street, New York, NY, 10036
  • Popular LocationTimes Square11 min walk
  • Popular LocationManhattan Cruise Terminal12 min walk
  • Popular LocationBroadway12 min walk
  • AirportNew York, NY (LGA-LaGuardia)32 min drive

Most relevant reviews

ExperimentalCarousel

20/10 Excellent

Property and staff were fantastic. Very helpful, polite and friendly. The only thing I would mention is that the sho...
Shari
May 18, 2024

Room options

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Extra Floor Space)

8/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.4/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.7/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Extra Floor Space)

8.3/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

8.3/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.4/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Four Points By Sheraton New York Downtown
Free WiFi
Restaurant
Air conditioning
Gym
8.0 out of 10, Very Good, (1535)
The price is SAR 506
SAR 594 total
includes taxes & fees
27 Jum. I - 28 Jum. I
Four Points By Sheraton New York Downtown

About the neighborhood

New York

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's activities can be experienced at Manhattan Cruise Terminal and Port Imperial Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Chelsea Piers.
Visit our New York travel guideOpens in a new window

What's nearby

  • Times Square - 11 min walk
  • Manhattan Cruise Terminal - 12 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 17 min walk
  • Madison Square Garden - 3 min drive

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • The Press Lounge - 2 min walk
  • Hardware Bar - 2 min walk
  • 49 St Deli & Coffee House - 2 min walk
  • Landmark Tavern - 4 min walk
  • DBL/ Dive Bar Lounge - 3 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Hotel near Broadway
Close to Manhattan Cruise Terminal and Jacob K. Javits Convention Center, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
Additional perks include:
  • Express check-out, outdoor furniture, and a 24-hour front desk
  • An elevator, a TV in the lobby, and a front-desk safe
  • Concierge services, luggage storage, and multilingual staff
  • Guest reviews say good things about the overall value, helpful staff, and overall condition
Room features
All 177 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 mi (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Room service available

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 55 per day (4265 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side an IHG Hotel
"Holiday Inn Express New York Manhattan West Side an IHG Hotel"

Frequently asked questions

Is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

As of 20 Jum. I, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel on 27 Jum. I, 2024 start from $151.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel located?

Located in Manhattan, this hotel is within a 15-minute walk of Intrepid Sea, Air and Space Museum, Jacob K. Javits Convention Center, and Times Square. Manhattan Cruise Terminal and Broadway are also within 15 minutes. 50 St. Station (8th Av.) is 10 minutes by foot and 49th St. Station is 12 minutes.

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1013 reviews" "
Rating 8 - Good. 274 out of 1013 reviews" "
Rating 6 - Okay. 157 out of 1013 reviews" "
Rating 4 - Poor. 84 out of 1013 reviews" "
Rating 2 - Terrible. 84 out of 1013 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were fantastic. Very helpful, polite and friendly. The only thing I would mention is that the shower curtain had some dark mold at the bottom. A very easy fix. Other than that, everything was wonderful.
Stayed 3 nights in May 2024

8/10 Good

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for you elevators went down for a little while which is no big deal. Great great breakfast love it love it love it great housekeeping awesome hotel I love you visit there again. Your hotel is one of the best I've ever stayed in at Manhattan.
Stayed 3 nights in May 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Abhay

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Average
Stayed 1 night in May 2024

6/10 Okay

Lukasz, Montclair

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is definitely very, very dated - common areas, rooms - scream for a major update. It just feels run down and way below brand average. Extremely crowded reception and breakfast area. I did not even tried the breakfast since it was just crowded. Long waits for elevators. The surroundings, particularly at night, are not great - it is situated off beaten track and I can imagine a single person not feeling comfortable walking in the street the hotel is on at night.
Stayed 4 nights in May 2024

2/10 Terrible

Monique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel stay in my life. Location is not bad but the room was funky. The staff was awful. They charged my card $1600 because they charged me for the deposit that I had already paid, the remaining balance and then the entire amount. When I complained about it, their response was "oh no worries, the charge will go back when you check out". Are you kidding me??? The staff also acts as if they don't understand English when you have an issue but I watched them talk perfect English to other guests. Never again!!!!
Stayed 3 nights in May 2024

8/10 Good

Irenecris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, just very small rooms they have
Stayed 4 nights in May 2024

10/10 Excellent

Philip, FPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were outstanding only issue was the free Internet was very spotty from the hotel room.
Stayed 2 nights in Apr 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
After the temporary water shutdown one night, the hot water ran brown for the entire next day. Nothing the property could've done about this, but travelers should be aware that it's an older property.
Stayed 3 nights in May 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - a bit chaotic at breakfast, but it’s worth the wait.
Stayed 5 nights in Feb 2024