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"Lift wasn't working and I travelled with my aged parents so it got quite difficult...pool was filled with dirty water.... electricity was fluctuating throughout 3 days long stays...vehicle parking is also not safe, my car got terriblly scratched while parked in open outside their premises...I doubt someone from hotel staff may have done it since I had altercation with them about poor services that I received..overall it was a very pathetic experience "

"The welcome here was so lovely. I was given complimentary breakfast and the staff were so kind. My room was lovely, clean and inviting. As a lone female traveler I felt safe and comfortable at all times. The hotel is conveniently located and within easy walking distance to shops at Laxman Jhula. The breakfast was great and the room service was swift. The food was tasty and healthy. I cannot recommend this hotel enough. Thank you for a wonderful stay. "

"While we had an enjoyable holiday with the family, the hotel is lousy. The AC was not working and I have asked for a 50% refund for my room which they agreed to, although I doubt any will come back. There was water logging in the bathroom and one needs to switch on the geyser else you will not get hot water. Parking is also a nightmare. The options are limited so one has little choice but to accept sub standard service. Price is reasonable. "

"It was amazing"

"The room was clean and spacious. Pranay from the Reservation team ensured that my parents' overall stay was comfortable. "

"The property is very central and right on the banks of the holy Ganges. Amazing views. Walking distance to Ram Jhula. Kind, humble and professional staff. Simple and delicious food at the restaurant. "

"Excellent service.Very good staff"

"Kind staff, clean rooms, hot water. Looks new "

"Right on the Ganges with amazing views of the river and able to down and touch the waters. Rooms are 3-4 star nice. Great spa. Great area and shopping up a hill. "