Find hotels in New Lothrop, MI from SAR 218

"We showed up to the property to find out they had no reservation even though we made it over a month prior. So we had to stand around and wait for an hour so they could try to fix their mistake. Then the following night I went to go get food for me and my wife and showed back up to our room key not working. They tried to fix it and then tried to tell us they would fix it in the morning. That was at 9:30pm. We told the staff we needed our belongings because my wife is over 7 months pregnant and needed medication that was locked in there so they called maintenance and he said the same thing to wait until morning I said that is unacceptable so he decided he would drill the lock to our room. The manager then told him to wait until she got there and did not show up until midnight and acted like she was saving the day 3 hours after we were locked out of our room. Never will we stay there again. If you do decide to stay there bring all of your belongings everytime you leave the room even if it’s just to go across the street because if you get locked out they’ll try to get into it tomorrow not at the time of the problem."

"Very nice hotel for the price, hot tub wasn't that hot until a worker added hot water than if felt great. Room was nice. Breakfast was decent. Hallways smell like weed bad, that's the only negative thing about the place. Overall love going there."

"The property was budget friendly and very convenient for our stay. The rooms were very clean but the hotel could have did better utilizing the space (like a closet in the bedroom). We arrived at the hotel 15 minutes early and the desk operator said the rooms were not ready but as soon as shift change happened (15 minutes later).The rooms were ready and we could check in. Which leads me to believe that the first lady didn't want to check us in. But overall our Stay was GREAT."

"Breakfast was well stocked, room was clean and quiet, towels were new and fresh."

"Very nice staff but the ground room floors smelt heavily of smoke . We also detected a very heavy odor of marijuana. Staff was very good at addressing it. The patrons were removed "

"Breakfast was good. Lots of options."

"Staff were very helpful and friendly but the whole places smelled like wet dog. We had to leave and find somewhere else to stay."

"Employees at the front desk and the dining areas were outstanding. All were very friendly and helpful. "

"Very clean. Friendly staff. Great breakfast. "