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Clarion Hotel & Conference Center Harrisburg West

2.5 star property
Hotel in New Cumberland with free breakfast and a fitness center

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Photo gallery for Clarion Hotel & Conference Center Harrisburg West

Dining
Interior
Indoor pool, outdoor pool
Property grounds
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Room options

About the neighborhood

Map
148 Sheraton Drive, New Cumberland, PA, 17070

What's nearby

  • Riverfront Park - 6 min drive - 8.4 km
  • City Island - 7 min drive - 7.3 km
  • Pennsylvania State Capitol - 8 min drive - 9.4 km
  • National Civil War Museum - 9 min drive - 10.4 km
  • Pennsylvania Farm Show Complex - 12 min drive - 12.1 km

Getting around

  • Harrisburg Transportation Center - 10 min drive
  • Harrisburg, PA (HAR-Capital City) - 7 min drive

Restaurants

  • ‪Wild Rabbit Pies & Pints - ‬5 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Clarion Hotel & Conference Center Harrisburg West

Hotel near the airport
A free breakfast buffet, a garden, and laundry facilities are just a few of the amenities provided at Clarion Hotel & Conference Center Harrisburg West. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Express check-out, luggage storage, and a vending machine
  • Free newspapers, concierge services, and wedding services
Room features
All 195 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
Other amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:30 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Clarion Hotel New Cumberland
Clarion New Cumberland
Holiday Inn Harrisburg Hotel New Cumberland
Clarion Hotel Harrisburg West New Cumberland
Clarion Hotel Harrisburg West
Clarion Harrisburg West New Cumberland
Clarion Harrisburg West
Clarion Hotel & Conference Center Harrisburg West Hotel
Clarion Hotel & Conference Center Harrisburg West New Cumberland

Frequently asked questions

Does Clarion Hotel & Conference Center Harrisburg West have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:30 AM–9:00 PM.

Is Clarion Hotel & Conference Center Harrisburg West pet-friendly?

Yes, Clarion Hotel & Conference Center Harrisburg West allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Clarion Hotel & Conference Center Harrisburg West?

Self parking is free at this property.

What time is check-in at Clarion Hotel & Conference Center Harrisburg West?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 35.00 (subject to availability).

What time is check-out at Clarion Hotel & Conference Center Harrisburg West?

Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Clarion Hotel & Conference Center Harrisburg West located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Yellow Breeches Creek and within 3 mi (5 km) of Green Hill Family Health Center and Susquehanna River. West Shore Farmers Market and City Island are also within 6 mi (10 km).

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Clarion Hotel & Conference Center Harrisburg West Reviews

Reviews

6.2
Rating 10 - Excellent. 172 out of 969 reviews
Rating 8 - Good. 249 out of 969 reviews
Rating 6 - Okay. 198 out of 969 reviews
Rating 4 - Poor. 192 out of 969 reviews
Rating 2 - Terrible. 158 out of 969 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10

It was clean and breakfast was good.
Stayed 1 night in Jul 2022

10/10

Very clean, beds were comfortable. We liked the fridge and microwave.
Stayed 2 nights in Aug 2022

2/10

This facility should be closed!
Stayed 3 nights in Jul 2022

10/10

It was fine

4/10

I was assigned to a room next to the Interstate, so it was noisy. The room also was a handicap-accessible room that had been abused, had corroded sink faucet, and had painted ceiling tiles above the toilet - UGH. Exterior and breakfast area was in a state of disrepair, so I would never take anyone there. A place to sleep, if you get a quiet room.
Stayed 1 night in Aug 2022

2/10

1st room was clean, no AC moved to 2nd room - clean also with no AC. Very hot throughout the entire hotel! Hotel staff provided me with a fan that helped cool my room down to 75 degrees. No warning about AC on checking. Breakfast was limited with actual bugs crawling on the waffle table. Never ever ever again!
Stayed 2 nights in Jul 2022

4/10

The front desk staff was very nice and friendly. The property was horrible. Hallways smell, rooms were gross. Dirty walls, curtains, bathrooms ect. The outside of the property looked as if it was abandoned. The inside looked the same. The ac seemed to be broken but the front desk was very nice and gave me a fan. The sign said no pets yet there were cats in a window downstairs. Entrances broken. Just a gross hotel. I got what i paid for. But as i said. The front desk staff were very kind and friendly
Stayed 3 nights in Sep 2022

2/10

The A/C was broken, the refrigerator didn’t work, the curtains had holes in it, the wall in the shower was bulging out, the towel was rusty, and the furniture felt sticky. When I reached out to the staff either not available or just not willing to look into any of the problems
Stayed 5 nights in Jun 2022

4/10

Checked in around 8pm. The AC in the room was on, but the room was mid to high 70F. They gave us a fan and said that if it wasn't better in an hour, to let them know and they would change rooms. We didn't bother at that point. I should have just asked for another room right then. The hallways were also warm and we heard another guest ask about the AC when we were walking to our room. The hotel looks like it is run down. There is what was once a beautiful patio area that is overgrown and has not been maintained. I will not stay again.
Stayed 2 nights in Jul 2022

4/10

When I arrived I was told the air conditioning was broken but I had no other place to go to with my dog. So I said at least you have a pool! and was told NO on that also. My room was clean they gave me 2 fans which worked Ok. The outside looked somewhat abandonded, the halls were dingy. the "safety door" with key card was broken and didnt lock and was hard to pull open. The breakfast I didnt even take and went to the diner next door. the dog was a pet fee of $26. Next time Ill go to the crappy motel 6 down the road where I dont have to pay a pet fee.
Stayed 1 night in Jul 2022

4/10

The front desk staff was very friendly on check in.....however, the property itself was in need of a lot of repairs...2nd floor ice machine leaking, entire carpet in fron of it and down hall soaked, the outside court yard had trash and places pavers were sinking, pool eas out of service, 2 of the 3 large sliding doors to patio were screwed shut, another family traveling with us, a ceiling tile fell through and into the bath tub, it was covered in black mold.problems with swiping key cards multiple times to get to unlock, ....a pro of this hotel is it alwaya pets for those with pets....there was a a/c return where the graye had collapsed into the wall so a sofa was pushed against to he to hide it, a grown adult could have fot insode the hole...discovered this when looking for my kids toy, if a child fell in it , high potential for serious injuries..one of the qashers i. Laundry qas brokwn and didnt spin out clothes so had to re wash in a differnt washer....the Clarion were i live is top notch and thats why i was comfortable choosing this hotel, i was so very wrong.
Stayed 2 nights in Jun 2022

4/10

The thermostats in the rooms do not work. Upon reading other reviews it seems as if the hotel controls the temperature of all the rooms. The ice maker in the hotel was out of order. The pool and hot tub was being “maintenanced”, so we couldn’t use it, but it seems after further review that it hasn’t been operation for some time- even though the huge banner outside the hotel advertises a pool and hot tub. The hotel is old, needs some work, ceilings and bathrooms are….. concerning, but if you just need a place to stay for the night it is doable- except for the horrid, moldy, musty, stagnant smell of a suitcase someone opened from the 1800’s. Upon more research it seems this has also been a common issue. Sure wish I did more research before staying here two nights. I also prepaid so there was no turning back unless I wanted to lose my money and pay to stay elsewhere. Won’t make that mistake again.
Stayed 2 nights in Jul 2022

6/10

When booking the first picture shown is there pool and it says they’re open but when we arrived the pool was “under construction”. When we got to our room the air conditioning was not working and when we went to tell someone we got told “Maintenance will be here tomorrow but we can give you a fan” by another woman who was laying on the chair in the lobby with her feet up. I had to call the front desk after we left to ask for them to check it and was told they would reset it and check to see if it’s working. When we got back they told us they reset it and put a fan in there but didn’t go back to see if it worked. The air still did not work and they offered to switch the rooms but couldn’t confirm if the air was working in there either. Due to us being so tired from the day and not being able to find another hotel in the area we stood with the room but we are definitely not happy about the experience.
Stayed 2 nights in Jul 2022

2/10

Stayed 1 night in Aug 2022

2/10

Unsafe, doorknobs fell off , mold on bathroom ceiling, 2 inchs of dust on hairdryer that was broken in the bathroom. Outlets had burn marks, they ways were cracked. Felt unclean and run down even when sign has UNDER NEW MANAGEMENT. RATING IS A ZERO. Already spoke with Expedia on this. Pictures are not EVEN CLOSE.
Stayed 1 night in Aug 2022

4/10

Stayed 2 nights in Aug 2022

6/10

Stayed 2 nights in Jul 2022

2/10

Stayed 1 night in Jul 2022

6/10

Stayed 2 nights in Jun 2022

8/10

Stayed 1 night in Jun 2022

4/10

Kids in hallways breaking in room door. We where moved to another room. We where bothered by kids four times. The door was broken before we where there. The air condioner did not work correctly. The room smelled. Was not worth the price. Low end in motels i have ever stayed in
Stayed 1 night in Jun 2022

6/10

The room was nice, except there was next to no A/C on a 90 degree day/night. Our TV also did not work.
Stayed 1 night in Jun 2022

8/10

It was an okay stay. The showers definitly need a fix. My rooms bathrooms door lock didnt work
Stayed 2 nights in Jun 2022

2/10

Stayed 2 nights in Jun 2022

2/10

This hotel sucks! They advertise a pool in all there photos even when you arrive at the location they have a big red sign hanging by the entrance advertising their heated pool. We’ll that’s not the case ! My family and I got ready and excited to Go swimming just to get to the pool and see it locked; guy at the front desk was super rude and said it’s been closed and that they have signs posted everywhere( we couldn’t find a single sign saying the pool was closed) the room did not even look like it was properly cleaned. After 2 hours we left. Do NOT recommend
Stayed 1 night in Jun 2022