Find all hotels by Preferred in New Castle, DE

"I was impressed by the handicap room and it suited my personality. "

"I did not stay at this hotel. I booked and got on the highway. While I was driving there, I received a call from the hotel that all the rooms were booked and there was no room available. No mention of a refund. I had to pull off the highway late at night and call Expedia for help. Luckily, Expedia made it right and I stayed at the Sheraton in Wilmington, which I loved. "

"Staff were very friendly! Lobby was nice and cozy, nice place to hang out with a coffee or book. Lounge food was delicious! "

"Hotel was nice and clean. Staff was wonderful! Very close to where I needed to be. Renovations of the rooms that were already completed because I had one; were very nice. I will stay here again. "

"The room was clean and the customer service was exceptional"

"My rooms were clean when I checked in. But even after staying in a room more than 3 days at a time and asking to have the room served it was never done. Ine night at 2am i had to do to the front desk looking for sheets and towels after i left them in the hallway that morning and being told my room would be serviced. I had to clean my own tub"

"Amazing staff"

"Terrible hospitality"

"Nice clean "