Find all hotels by Best Western in New Britain, CT from SAR 411

"The hotel is very convenient. It's close to the train station, and local bars. There's an events stadium nearby. The hotel itself was very nice for the cost of stay. It seriously exceeded my expectations. I want the staff there to know that I appreciate the comfort they provided there."

"Check in was friendly and welcoming! Old school Resort feel, loved the grounds. Pool was fantastic. Dated but comfortable. Friendly staff everywhere. Would have liked housekeeping during stay but we could have asked, just like when it’s included. "

"The staff went out of their way to make sure that my stay had everything I needed. When I travel, this is always my "go to" hotel. Every single member of the staff went beyond their duties to help me and they are always so nice about anything you may need! "

"Good "

"This was my second time staying at this hotel in Southington, and it was just as great as I remembered from my visit back in December 2024. The property is exceptionally quiet, which made it easy to relax and get a good night’s sleep. And even though it’s conveniently located near restaurants, shops, and major roads. It strikes the perfect balance between peaceful and practical. One thing that really stood out to me again was the beautiful view of the surrounding nature. Waking up to greenery and open space just outside my window gave the stay a calm, refreshing feel, a rare treat for a hotel that’s so close to everything. I also want to give a special mention to the young lady at the front desk. I recognised her from my last visit, and even though I unfortunately don’t recall her name, her warm, welcoming energy made a lasting impression both times. She was kind, helpful, and made the check-in process smooth and personal. The room was also spotless, the bed was incredibly comfortable, and the whole place felt well cared for. I’ll definitely be back the next time I’m in town. It’s become a go-to spot for me!"

"Good stay no problems at all "

"The staff is always very helpful. Lizzie, at the front desk was very nice and made my stay very enjoyable. The manager on call is also a treat to approach and makes sure to ensure I have what I need in order to enjoy my stay at the hotel. "

"The property was great and the staff was awesome "

"Clean but bathroom floor was damaged"