10/10 Excellent
Roman
6 August 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roman
Stayed 1 night in Aug 2022
Hôtel Palafitte
5.0 star property
Travelers find tranquility at this lakeside retreat where scenic views of Lake Neuchâtel complement relaxing drinks in a peaceful natural setting
Choose dates to view prices
Photo gallery for Hôtel Palafitte
Hôtel Palafitte on Lake Neuchâtel offers a serene escape with a welcoming lobby fireplace and rejuvenating spa services. Guests can relax at the bar or dine at the restaurant. Enjoy free valet parking, high-speed WiFi, nearby bike rentals, and two meeting rooms.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Room options
View all photos for Room (Lake)
Room (Lake)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
- Sleeps 4
- 1 Double Bed
View all photos for Room (Shore)
Room (Shore)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
- Sleeps 4
- 1 Double Bed
About the neighborhood
Located in Neuchatel, Hôtel Palafitte is near the beach. Prison Tower and Chateau de Neuchâtel are local landmarks, and the area's natural beauty can be seen at Chasseral Nature Park and Doubs Nature Park. Botantical Garden and Place Pury are also worth visiting. Visit our Neuchatel travel guide
2 Rte des Gouttes-d'Or, Neuchatel, NE, 2000
What's nearby
Neuchatel Botanical Garden3 min drive - 3.5 km- Latenium11 min walk - 1.0 km
- Botantical Garden3 min drive - 3.5 km
- Casino Neuchatel3 min drive - 2.8 km
- Centre Durrenmatt Neuchatel CDN4 min drive - 3.8 km
Getting around
- Neuchâtel Station7 min drive
- Bern (BRN-Belp)60 min drive
Restaurants
- Chez Bach & Buck4 min drive
- Vecchio Mulino3 min drive
- McDonald's5 min drive
- Grease Monkees4 min drive
- La Buvette5 min drive
About this property
Hôtel Palafitte
Luxury hotel
Consider a stay at Hôtel Palafitte and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. Treat yourself to a deep-tissue massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
- Free valet parking
- Buffet breakfast (surcharge), bike rentals, and an electric car charging station
- 2 meeting rooms, concierge services, and beach towels
Room features
All guestrooms at Hôtel Palafitte include comforts such as private indoor hot tubs and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
- Bathrooms with jetted tubs and free toiletries
- 100-cm flat-screen TVs with satellite channels
- Wardrobes/closets, balconies, and separate sitting areas
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free uncovered valet parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 38 per person
- A bar/lounge
- A restaurant
- Private picnics
Things to do
- Bicycle rentals
Family friendly
- Travel crib
Conveniences
- 24-hour front desk
- Lockers
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Turndown service
Business services
- 2 meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Direct access to the beach
Spa
- Deep-tissue massages
- In-room massages
- Sports massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room roll-in shower
- No elevator (single-level property)
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
- Fireplace in lobby
Room amenities
Bedroom
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Jetted bathtub
- Private bathroom
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 100-cm flat-screen TV with satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Espresso maker
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Electrical adapters
- Free local calls
- Heating
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CHF 500.00 per accommodation
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CHF 38 per person
- Pet fee: CHF 30 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Hôtel Palafitte Hotel
Hôtel Palafitte Neuchatel
Hôtel Palafitte Hotel Neuchatel
Frequently asked questions
Is Hôtel Palafitte pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per day. Service animals are exempt from fees.
How much is parking?
Valet parking is free at this property.
What time is check-in at Hôtel Palafitte?
Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Hôtel Palafitte?
Check-out is at noon.
Where is Hôtel Palafitte located?
Offering direct access to the beach, this Neuchatel hotel is within a 15-minute walk of Lac de Neuchatel and Latenium. Centre Durrenmatt Neuchatel CDN and Casino Neuchatel are also within 2 mi (3 km).
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Reviews
Hôtel Palafitte Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10
Cleanliness
10
Amenities
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0