Verified review
4/10 Poor
Linda L.
28 February 2025
Liked: Cleanliness, check-in
Disliked: Communication
Disappointing
The house is typical for the settlement in Capistano Village. What was not typical I imagine was the extreme amount of noise we had to endure for at least half our five-week stay. The houses are attached and an apartment above. Walking, constant moving of furniture, loud talking on the terrace made it almost impossible to relax.And that was only from the neighbors upstairs. The walls are paper-thin and we also had to listen to the very loud sounds from next-door, especially when a family with teen-agers occupied the premises.Then the construction began. For over two weeks we had to listen to the loud generators of the painting crew on the house next door. A week before that they were cutting tiles, which if you ever heard that is extremely loud. There was no warning in the advertisement that there could be construction. When we complained the first time to the property managers they said they would contact the owners. No reply. When we complained again, there was zero response. We asked for a partial refund but again there was no reply. Be warned. The apartment is basically OK, although the bedroom upstairs is claustrophobic and there is a constant noise from the machine that presents moisture build-up. The downstairs bedroom is subterranean and with a window that everyone can see in. For privacy, you have to keep the curtains closed, which makes it dark and dreary. The kitchen is minimal. Everything is done on the cheap.Stay away if you want quiet and a pleasant vacat
Stayed 38 nights in Jan 2025