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"We had very relaxing time. I wish there was more towel available and maybe spa service. Food and service were good. "

"The staff had zero inviting mode. No smile, no sign of happiness. The whole place felt like a routine operation, didn't feel any warmth. Pool was not usable. No other places nearby, so you are bound to have their pricey meal option. And that too, needs to be reserved and time bound. At night the whole place lit up with many LEDs though, kids of other guests ran around. Amenities were just OK. The rooms were clean, but many things are old and worn out in the room. Honestly, it felt like staying in a business hotel in city, not a relaxing resort type."

"According to the neighbor and the staffs, they opened April 2024 from previous old hotel with minor renovation. Very beautiful location and spacious property, but unfortunately the place needs improvement. 1 The carpet, specially, spa area smells as fungus. 2 So many steps are very dangerous for all people. For example, inside room bath have to step up around 10 inches, and public spa entrance also has big step when we enter. If the hotel in US, it will be not pass safety reason and ADA. No dining option besides around 9,000JPA buffet at night. The buffet was superb, including alcohol and fine deserts, but I don’t drink so the price is unreasonable for me and vegetarian. You need rent a car, other wise you can not go out from the area. A shuttle bus to go to the high way bus station is available. A souvenir shop available, but it is not convenient store, so if you need snacks and other things, highly recommend to get in town before go to the hotel. Good luck! "

"We had the most wonderful stay from beginning to end! Service was friendly and gracious. The room was beautiful. As was the onsen. And both breakfast and dinner were superb. The front desk alerted the kitchen it was my wife’s birthday the following week and they made us up a lovely little plate of dessert treats to top off our excellent kaiseki. Everyone of the staff we encountered truly went above and beyond. Thank you again. Arigato gozaimasu."

"Both Service and facility are the best in the area. "