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"Bad service "

"Our stay at Uday Palace, a Radisson member, was truly exceptional, thanks to the impeccable service provided by the outstanding staff. Manish from the front desk tailored our room to perfection, while Priya, Limani, and Rohit ensured every request was promptly attended to. Mukesh Patel and Aman from housekeeping maintained impeccable cleanliness and went the extra mile. Sanjeet at the restaurant and Mayan from in-room dining ensured our dining experience was flawless. Narrotam Bishi, the front office manager, exemplified leadership and commitment to satisfaction, addressing any issues promptly. Ashish, the concierge, greeted us warmly, and Aman, the security guard, never failed to brighten our day. Every encounter with the staff was incredible, highlighting the hotel's underrated excellence. However, the inability to open the balcony was disappointing. Installing nets for insect protection should be considered, as keeping balconies shut seems excessive for a five-star hotel. As a loyal patron, I expect more from the Radisson brand, and if unresolved, I'll have to leave a negative review."

"Excellent hotel,good location,brilliant staff I would recommend the hotel but the room I stayed in had a problem with shower door. The door wouldn’t close so after shower all the water is on the floor is wet ."

"Very friendly staff "

"Good place to stay in Surat. New and clean. "

"Very nice "

"Clean new property. Great if you need to get to the train station quickly. "

"Great hotel for the city . Clean and safe area. Would recommend. Bit pricey in food "

"The hotel is tidy and clean but the confusing part is that the brochure in the hotel says that the check out time is 12 noon while the reception rang us saying that the check out time is 10am. This causes inconvenience to guests"