Find all hotels by Independent in Natadola

"Very disappointed with our stay. We had stayed here twice before and the overall care and attention to the simple basic room needs for guests were not met. Took 4 trips to the front desk to even get cards to open the door. Was a fault with the machine on the door. Aircon not working after night two became unbearable group had to move rooms only to have rain drip on their heads over night. Not once were the rooms completely replenished of basic necessities. Ie. towels, then a floor mat for the shower, toilet paper, water, tea, milk. We had to daily ask for something the staff had forgotten. My bed sheets were pilled to the point it felt like I was sleeping on sand. After day 5 we gave up asking for the basic necessities and just worked around what we had. Travelled with a group coming for a special occasion and the stay put a huge damper on the holiday having to come back to your room, no toilet paper, no water, no soap. You go on holiday to relax, and trust the hotel takes cares of basic needs. This is a Hilton branded hotel, guests should expect better. Understand it’s a chilled vibe at the island resorts, however believe it or not guests still need toilet paper. It’s basic room service."

"We had a wonderful stay, staff were very helpful and friendly, the whole resort was very clean and especially enjoyed half price cocktails at happy hour every day."

"The hotel staff were very friendly and helpful. Convenient location for short stays. Pool was great and had a great spa treatment. It can be quite noisy outside because it’s on the main road , best to wear earplugs. Overall highly recommend "

"Great breakfast! The adult infinity pool was amazing! Good value for money for all inclusive. Room was so clean and staff lovely."

"Nothing"

"Amazing 5* stay, had everything we needed and view of the beach. Easy 1hr transfer from the airport with kids. "

"Paid for 2 x family vila and got 2 x standard rooms. With broken showers. Stain on bedsheets. 1 x smelly towel. Aircon remote in 1 x room didn’t work and the other room had water leaking from aircon pipe. Worst experience for me and my guests in my birthday. Need a refund for my downgrade that never happened. Music going on till 10:30pm. I was then shifted to a room at 11:30pm as they couldn’t find a remote control to turn the ac off. Please avoid this vila at all cost."

"Nice location, friendly staff and clean rooms"

"The staff are warm and friendly"