2/10 سيّئ للغاية
Jeffrey
٧ أبريل ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، وحالة المنشأة ومرافقها
I through Expedia website reserved the room from Friday 4/4 through 4/6. Used my card, and was going to let them charge card when I arrived. The balance on my card was sufficient, but she kept saying it was declined even after I let her listen to the balance from my phone. She was loud, angry, rude, mean, and disrespectful. When I told her to run it for one night she said it went through. I also paid $25 security in cash which they did not return. The next morning they bang on door several times telling me to check out and threatened to have police come to room. The hotel employee refused to allow me to close door. I was tired, sick and needed to rest. That was why I reserved the weekend (holiday). Her behavior (Friday evening employee) was so disturbing and darn near traumatizing that I was unable to relax and rest, so no sleep. Toilet was inoperable but I did not feel comfortable calling front desk for anything. They did not want to honor the price for the reservation and both mgmnt employees made me feel extremely unwelcomed. There are different establishments (hotels/motels that I will try next time. I regret ever going there and ended up paying double for one night. I was defrauded and mistreated. To be so angry and unable to get justice or a refund...and again no rest, whereas rest and relaxation was the reason for going in first place. Totally dissatisfied.
Jeffrey
أقام ليلتين (2) في شهر أبريل عام 2026