For one, I don’t know if the room has been properly kept but there was a bug in the shower. Also, my wife and I had went out on the town at 11AM Saturday and came back to our hotel room at 4:15PM to our room door being open for more than 3 hours because house keeping left our door open! We knew personnel came in because they retrieved used towels from the bathroom. I won’t be staying here again. If IHG prides itself on safety of its residents who reside there then this shouldn’t have happened! Having laptops, perfumes, shoes etc exposed, luckily there was not anything damaged! But can you imagine!??! Then, personnel want to reward you with points for “pity” or silence and I thoroughly did not agree with that not even knowing if the amount of points was worth a “full nights stay”! Train your personnel to close doors behind them because this situation could have turned out horribly another way!