Find all hotels by Independent in Nappa from SAR 242

"Will be back"

"The Craven Heiffer has a warm and welcoming atmosphere - staff were professional, friendly and approachable and the service was excellent! My hotel room was lovely and spacious, the bed was comfortable and I had great nights sleep. I will definitely plan a return journey … the bar staff were lovely and I’d like to thank Gemma in particular ! "

"Renovated rooms with really nice bathrooms. Staff was also super helpful and friendly. Quiet room"

"Great hotel"

"It was excellent and one of the nicest I have stayed in for the money. 1 small thing at the end which made me a little frustrated. upon checking out and waiting for the breakfast I could see there was no tomato's left. I looked around the corner and could see one of the chiefs leaning against the drinks unit chatting to the reception ladies whilst they worked away. When very politely asked the gent (Dyed Red hair) if there was any more and he slowly pushed himself off the unit whilst rolling his eyes as if I was an inconvenience and getting in the way of him chatting to the ladies. He proceeded to say I will see what I can do and disappeared for 5 minutes then finally came out of the kitchen and serving them into the bowl. He didn't acknowledge me or say there you go sir, just poured them and walked away. Its the little things in service that stick with customers, up until this point my experience had been fine and everyone was very pleasant and a real peaceful environment. "

"Continental breakfast was great, bar staff was excellent "

"We did not like the spider web on windows but rest all look good"

"We had a fantastic stay at Crowd Spa and Hotel. The suite was beautifully designed—spacious, modern, and exceptionally comfortable. The spa facilities were top-notch, offering a perfect mix of relaxation and luxury. Highly impressed and would definitely return!"

"Beautiful large rooms with comfortable beds. Towel warmers and fans in the room. Large window to open to circulate air. Excellent breakfest. Highly recommend. Spa on site for relaxation."