Does Hacienda Puerta Del Cielo Ecolodge & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hacienda Puerta Del Cielo Ecolodge & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hacienda Puerta Del Cielo Ecolodge & Spa?

Self parking is free at this property.

What time is check-in at Hacienda Puerta Del Cielo Ecolodge & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hacienda Puerta Del Cielo Ecolodge & Spa?

Check-out is at 11 AM. Late check-out is available for USD 25 (subject to availability).

Does Hacienda Puerta Del Cielo Ecolodge & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per room applies.

Where is Hacienda Puerta Del Cielo Ecolodge & Spa located?

Situated on a lake, this spa hotel is within 6 mi (10 km) of Maria Magdalena Church, San Sebastian Church, and Masaya Old Market. San Juan Church and Mercado Artesanías are also within 6 mi (10 km).

Hacienda Puerta Del Cielo Ecolodge & Spa Reviews, Deals & Photos 2025

About the neighborhood

Located in Nandasmo, Hacienda Puerta Del Cielo Ecolodge & Spa is in the mountains and on a lake. Museo y Galería de Héroes y Martires and Old Train Station are cultural highlights, and travelers looking to shop may want to visit Masaya Old Market and Folklore Museum. Hertylandia Amusement Park and National Zoo are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ziplining nearby.

Visit our Nandasmo travel guide

10/10 Excellent

Paul R

19 August 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort, friendly staff

An amazingly beautiful resort with staff that did everything they could to accommodate all of my needs. It had a pool and some of the best views in Nicaragua.

Stayed 1 night in Aug 2022

10/10 Excellent

Jerry

10 September 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly amazing staff. They really go out of their way to make your trip special

Stayed 4 nights in Sep 2023

8/10 Good

Esteban

28 February 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Is very difficult to get there you need to get a 4x4 car

Stayed 1 night in Feb 2025

8/10 Good

Sonja

22 December 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely.

10/10 Excellent

Jasser

29 January 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Aweson!

Stayed 2 nights in Jan 2024

10/10 Excellent

Andy

25 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is the best hotel we have ever been to. It is designed, built, and operated by the owner JC Espinoza, an accomplished architect for his clients. The view is simply phenomenal overlooking volcano Masaya which had a minor eruption on Dec 22, 2024. The hotel also overlooks lake Masaya, an old volcano crater. During our 4 night stay, we were practically the only guests there. So, we had the whole villa and staff to ourselves. Road access to this hotel is rural. Best to have a local guide or ask hotel for pick up. Food is simple and local not fine dining. No buffets. Activities include star grazing at night and playing with the pet cow. Side trip to the historical city Granada is highly recommended. This hotel is simply superior to the $650 CDN per night one we stayed in Costa Rica.

Stayed 4 nights in Jan 2025

6/10 Okay

Berdy

2 January 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

1 April 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

6/10 Okay

Ana

6 January 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2023

8/10 Good

Alexander

1 January 2020

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

Beautiful place, inapt staff; scorpion in bed

The place is small and beautiful, built very well out of good natural materials. The food is simple (chicken, etc) but done very well, tamales at lunch on Saturday were amazing. The attitude of staff was curios. Getting hot water to work required multiple reminders and 40 minutes to solve. You need to specifically ask for it every time you want to use it. The first day the staff refused to clean our room, remarkable as we were the only guests staying. A scorpion climbed into an unmade bed and bit one of us in the middle of the night, which was unpleasant. It took us a while to find the offending creature, hidden in a blanket. Later during the stay a sensible English-speaking manager arrived and things worked better.

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

21 June 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Qué nunca lo encontré. Qué fue una estafa. este Hotel no Existe.

Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

19 June 2019

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

12 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff and beautiful views of the Volcano

The staff was amazing! The meals and friendly service made our stay very memorable. The lodge setting was spectacular. We loved our time there!

2/10 Terrible

Verified traveler

25 March 2017

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Have extra money and need rip off experience?

We just finished a 3 night stay this hotel and have some serious concerns regarding the exorbitantly high rate we were charged per night and the value we received, or did not receive for it. Since we want to be fair in reviewing we will start with the good things and then move to our concerns. We would also like to compare this hotel with the Camino Real hotel we stayed in for part of our trip. Camino Real is also a 4 star property in Managua and very conveniently located to the city and airport. Comparing the two, we found Camino Real to be a REALLY good value, with super amenities, outstanding food, all for half the price of the Hacienda full board. So, our advice is to stay at someplace else, and take a day trip to the volcanoes. Anyway, here is our review of the Hacienda. FOOD was not at par with what was promised. after paying more than a 4 figures for full board, we ended up having beans and rice for two out of the three dinners, and were hungry during the lunches. The hotel is in a very remote area, so no restaurants or anything within walking distance left us at the hotel’s mercy and hungry. Even when we used the hotel’s tours, we were not offered lunch for those tours. The room’s amenities are not at par with a 4 star property or worth the pricing. The WiFi was too slow for us to complete any work, which is going to cost us due to backlog of work. No WiFi in the rooms. This is a glorified campsite, not a 4 star hotel

10/10 Excellent

ilo79, geneva, switzerland

11 March 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous lodges on a cliff

I absolutely loved this place! It really is a little bit of paradise! Wonderful lodges, the view is out of this world- one can actually see the erupting volcano from afar- excellent service, great food and both wfficient and friendly staff. I honestly dont have anything negative to write.Moreover their choice of excursions is perfect- there is something for everyone. I HIGHLY HIGHLY RECCOMEND IT.

10/10 Excellent

Asem, St. John's, NL

8 March 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice, wonderful people,

I found about the place while searching choices for a stay in Nicaragua. I love to be closer to Nature and away from cities. This place provided all that. It has a breathtaking view over a lake and some amazing peaks. The staff were very helpful and friendly and always ready to take the extra mile to accommodate any plans or requests. JC, the manager, was very friendly and helpful. The organized last minute excursions for me that were really fun and enjoyable. Highly recommended. You won't regret it!

10/10 Excellent

Mark, K

10 October 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A honeymooners paradise!!!

From beginning to end, the entire stay was wonderful! The view was breathtaking, the room and the resort were perfectly designed, and the meals were excellently prepared. The staff were extremely kind, professional, and knowledgeable and we were grateful for all their hard work. Katherine, Ruth, Ariel, Oscar, and Adrian worked tirelessly throughout our stay to keep the place clean and were always on time with a smile and kind word. The owner, JC, also generously gifted us with a bottle of wine. The masseuse, Blanca, really helped to make my wife very comfortable and we highly recommend her services. All together, they helped make this honeymoon a memorable and fantastic visit we will never forget!! We cannot wait to visit again....

10/10 Excellent

Verified traveler

9 February 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super for couples

Wonderful place to relax and stay.

10/10 Excellent

Val P.

16 September 2015

Liked: Cleanliness, staff & service, room comfort

What an amazing place

Loved the setting, food, beautiful views and sunsets

10/10 Excellent

Verified traveler

21 May 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular views and staff. Amazing food

a must experience for anyone traveling to masaya. Staff are amazing. Views unbelievable. Perfect place to unwind

10/10 Excellent

holly, alton, il

21 March 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic with all comforts you need

You cannot go wrong with stay at the Hacienda. The views, the casitas, the staff make for a perfect vacation. You will not want to leave.

10/10 Excellent

Brian and Pat, Old Heathfield, England

22 January 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Gateway to Heaven

We spent a glorious 3 weeks at Hacienda Puerto del Cielo over Christmas and New Year 2014-15, with its stunning scenery, photographs cannot do it justice, the panoramic view across the National Park to the distant Masaya volcano are so beautiful one can understand why the hotel has been named, “Gateway to Heaven”. Despite the beauty of HPDC, we found the most important and consistently enjoyable aspect of our stay was the staff. The front of house and kitchen staff were delightful, great characters, full of fun and made sure they looked after every need. We stayed in Casa Bela and made friends with a great diversity of people from many walks of life and soon found the humour and bon-homie of like minds. This differentiates the Hacienda from other places we have stayed where one only gets to know a few people. In the evening JC’s bar is a magnet for banter, fun and delightful cocktails after a hard day relaxing or touring. Every trip was a great experience, the folk music evening was very special, we can't understand a previous comment about being embarrassing and feeling compelled to pay; that is a niggardly response, we found it a joyful experience and believe it fundamentally important not to lose Nicaragua’s cultural heritage. Many visitors stayed just a night or two on their way to other destinations, consider a longer stay. HPDC supports the local community.

10/10 Excellent

stressfullllll , M

14 January 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hacienda Puerta Del Cielo

This place is one of the most beautiful places that we have visit, the staff is beautiful the hacienda is beautiful the food is amazing the views are what your eyes mind heart and body needs to relax; Don Juan Carlos is an exceptional person ; we are planning to enjoy this place again ; and take my family as well . love this place love the people love the food. Thank you love you all :)

10/10 Excellent

Martin

8 January 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home From Home - Next to a Volcano!

JC and his staff give you the warmest welcomes and make you feel at home at the Hacienda which overlooks a lagoon in the shadow of the Masaya volcano.

8/10 Good

Verified traveler

2 January 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views in a Beautiful Hotel

Stunning view from this beautiful hotel with beautiful cabinas and great staff. Ricardo is particularly good. Meals were usually good but with one very notable exception.

Hacienda Puerta Del Cielo Ecolodge & Spa

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