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"This is an experience I wholly recommend to all coming to Japan. Exceptional staff who did a great job describing the amenities and things to do from the check-in. As well as an amazing view of mount Fuji. The roof-top Onsen was a once in a lifetime experience for me and my friends and a memory we all cherish. The garden was also beautiful and great place to walk around and enjoy nature in during the day and night. The only bad part was leaving. "

"Location is perfect. Walking distance to everything but away from the craziness. Staff: 10+/10 AMAZING, friendly, perfect staff. (Thank you for an amazing stay, and being so friendly and welcoming to our son) Room size is huge compared to hotels not only In Japan, but around the world. The reviews talk about the outdated and older rooms and amenities, but it doesn’t matter because everything is so well clean and kept. Onsen is great, and even allow tattoos! We will definitely be back to Kawaguchi and this hotel! "

"Really amazing and restful stay. We stayed for three nights and felt very refreshed after the stay, having experienced the delicious food offered and enjoyable activities (we did the early morning canoeing, aerial stretching and rented a bike to cycle around the lake). This hotel is not for people squirmish about bugs or those looking for extreme lux. This hotel is for people seeking lush greenery, great views, and taking time to detach and relax. "

"good location that is on many bus routes around the area and near fuji-q highland station."

"Wonderful stay! Very comfortable bed and lodging. Fantastic view of Mt. Fuji! Convenient shuttle to and from train station. Will definitely return! "

"Hotel was an excellent location for mt Fuji view"

"Simply the best. 富士山view and the lake"

"Loved our room with view of Mt. Fuji! The roof top area was just as great for pictures. Hotel was nice and clean. Staff was friendly. "

"Beautiful place "