"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"Beautiful hotel. We only stayed for one night, but it was a great experience. I booked the room with the Tokyo Tower view, and it was breathtaking at night. The room was clean and all the guest supplies—like the pajamas and toiletries—were very well organized. It's about an 8–10 minute walk to the nearest restaurants and FamilyMarts, and few min walk to the nearest train station. I would definitely stay here again if given the chance!""

"I fully recommend this hotel. The staff speak english, are very helpful, the rooms are clean with a gorgeous view. The sauna is wonderful, the buffet although a bit costly is completely worth it. And they have all types of amenities and extras (hair brushes, clothes for the bathhouse, razors, toothbrushes, and more) if you forgot anything! It is also walking distance to the Shiomi station which is a huge plus if you're using the train for transportation. Will be staying here again my next visit."

"Chambre un peu vieillotte "

"Central location close to the shinagawa train station, shops and restaurants nearby. Excellent staff and service. Best amenities. Toiletries, slippers and pajamas provided and replenished daily. "

"-"

"The location is great! And the staff is so nice and helpful. We enjoyed our time there. "