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Palacina The Residence & The Suites

5.0 star property
Luxury hotel with a 24-hour fitness center and a steam room

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Photo gallery for Palacina The Residence & The Suites

Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated
Palacina The Residence & The Suites offers a tranquil escape with lush gardens and a daily complimentary manager's reception. Unwind in the steam room or book spa treatments like Swedish massages and body wraps before enjoying international cuisine at Palacina Bistro.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Kitchen
  • Spa
  • Housekeeping
  • Gym
The current price is SAR 683
SAR 806 total
includes taxes & fees
1 Sep - 2 Sep

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Palacina Suite

Premium bedding, minibar, in-room safe, individually decorated

Palacina Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse Suite

Premium bedding, minibar, in-room safe, individually decorated

Penthouse Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 150 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Palacina 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Palacina 01 Bedroom Residence

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
  • 70 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive 01 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 01 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive 03 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Executive 03 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 60 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Business Studio, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, individually decorated

Business Studio, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Kitchenette
Refrigerator
Flat-screen TV
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse 02 Bedroom Residence

Premium bedding, minibar, in-room safe, individually decorated

Penthouse 02 Bedroom Residence

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 145 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

What's nearby

  • Yaya Centre - 16 min walk - 1.4 km
  • Nairobi Hospital - 3 min drive - 2.3 km
  • University of Nairobi - 4 min drive - 3.3 km
  • Sarit Centre - 5 min drive - 2.9 km
  • Kenyatta International Convention Centre - 5 min drive - 4.5 km

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 14 min drive

Restaurants

  • ‪Milan Kenya - ‬7 min drive
  • ‪Boulevard Hotel Nairobi - ‬6 min drive
  • Artcaffe
  • Chicken Inn-Waiyaki
  • ‪Gpot - ‬15 min walk

About this property

Palacina The Residence & The Suites

Luxury hotel located in Kilimani
Consider a stay at Palacina The Residence & The Suites and take advantage of a free daily manager's reception, a terrace, and a garden. For some rest and relaxation, visit the steam room, and indulge in a body wrap, a body scrub, or a Swedish massage. The on-site international cuisine bistro, Palacina Bistro, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and massage treatment rooms
  • Luggage storage, tour/ticket assistance, and 3 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as fireplaces and premium bedding, in addition to perks like wet bars and laptop-compatible safes.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and kitchenettes

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Exterior

Hyatt Regency Nairobi Westlands

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 51 reviews
The price is SAR 462
SAR 570 total
includes taxes & fees
19 Sep - 20 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Palacina Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • No elevator
  • Phone accessibility kit
  • Tile flooring in room
  • Visual fire alarm

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Toaster
  • Toaster oven
  • Wet bar

More

  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Portable fan
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Palacina The Residence & The Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palacina The Residence & The Suites?

Self parking is free at this property.

What time is check-in at Palacina The Residence & The Suites?

Check-in start time: noon; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Palacina The Residence & The Suites?

Check-out is at 10:00 AM.

Does Palacina The Residence & The Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50.00 per vehicle applies.

Where is Palacina The Residence & The Suites located?

Located in Kilimani, this luxury hotel is within 1 mi (2 km) of Yaya Centre and Lucky 8 Casino. Nairobi Hospital and Arboretum are also within 2 mi (3 km).

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Palacina The Residence & The Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 139 out of 174 reviews
Rating 8 - Good. 22 out of 174 reviews
Rating 6 - Okay. 7 out of 174 reviews
Rating 4 - Poor. 2 out of 174 reviews
Rating 2 - Terrible. 4 out of 174 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Beautiful property
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very friendly staff, quiet area. I would highly recommend this hotel
Stayed 1 night in Jul 2025

10/10 Excellent

KennethL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in all aspects if anything was needed or if there was any problem they were on the job wuickly to remedy the situation... great place to stay..
Stayed 10 nights in Jul 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely quiet oasis
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Property conditions & facilities

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Titus

Liked: Cleanliness, amenities, property conditions & facilities
Exquisite!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Stayed 8 nights in Dec 2024

10/10 Excellent

Yem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing service.
Stayed 9 nights in May 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Stayed 8 nights in Sep 2024

10/10 Excellent

Denton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with excellent staff. Very peaceful, yet centrally located. Definitely recommend.
Stayed 2 nights in Oct 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Outstanding property! Food was delicious, staff were incredible and room was excellent. Highly recommend!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Doneshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is y second time at the property and I absolutely loved it. They upgraded our rooms. Everything there is perfect, and there is free laundry.
Stayed 2 nights in Jul 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, gorgeous rooms (though stoves are old and dated), lovely breakfast. Menu boring and could do with more variety
Stayed 6 nights in Mar 2023

10/10 Excellent

Elin Haf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a warm welcome
Stayed 5 nights in Apr 2023