Find Hotel with a Concierge in Nagano

"All was fine. Thank you very much. "

"スタッフさん全員丁寧でした。 大人数で行きましたが、お部屋の調整やさまざまな質問にも丁寧で大満足です。 海外のお客様やスタッフさんも居て、少し海外気分が味わえました。 またお部屋は写真よりも広く感じました！ あとTVがうつりませんでした。あまり部屋に居なかったのでそこまで残念ではないですが。 ともかく大変お世話になりました‼︎ Thank you so much‼︎♪"

"Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome."

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"Overall the accomodation, food and service was exceptional. The only think that was average was the onsen in the hotel. Otherwise no complains. Will stay here again if back in the area."

"Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!"

"Really enjoyed my 6-night stay here. It really is a traditional Japanese hotel and experience and loved the friendly and helpful staff, and the location is just a short 10 min scenic stroll across the river to the bus/train station. Didnt know what to expect but the Japanese style tatami rooms were cosy and comfy, and the outdoor onsen was just what was needed after a day on the ski slopes. The half-board option is a must if you love Japanese food and each night was like a little banquet with...

"Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended."