Eurotel Naga

Property class: 3

Choose dates to view prices

Consider a stay at Eurotel Naga and take advantage of free cooked-to-order breakfast, dry cleaning/laundry services, and a business center. Be sure to enjoy international cuisine at the on-site restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio

A hotel room with a bed, a bedside table with a phone, a wall-mounted air conditioner, and a window with curtains.

Studio

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall-mounted air conditioner.

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

A hotel room with two beds, a mural of windmills, a wooden door, and a nightstand with a phone.

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite

A hotel room with a bed, a wooden wardrobe, a decorative wall panel, and a small table with a vase of flowers.

Studio Suite

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

A hotel room with two beds, a desk, a television, and a mural of a bridge.

Family Suite

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Naga, Eurotel Naga is in the city center. Naga Ecological Park and Penafrancia Resort are local attractions and those in the mood for shopping can visit SM City Naga and Robinsons Place Naga. Visit our Naga travel guide
Map
#2 General Luna corner Riverside Brgy, Naga, Camarines Sur, 4400

What's nearby

  • SM City Naga
    11 min walk - 1.0 km
  • Naga Metropolitan Cathedral
    12 min walk - 1.0 km
  • Robinsons Place Naga
    3 min drive - 2.5 km
  • Basilica of Our Lady of Penafrancia
    4 min drive - 2.6 km
  • Panicuason Hot Spring Resort
    36 min drive - 21.9 km

Getting around

  • Burabod Flag Station Station
    30 min drive
  • Naga (WNP)
    28 min drive

Restaurants

  • Jollibee Centro
    4 min walk
  • Lokwan Noodle And Dimsum House
    14 min walk
  • Peri Happy Chicken
    17 min walk
  • McDonald's
    3 min walk
  • McDonald's
    8 min walk

About this property

Eurotel Naga

  • Hotel in the city center
  • You can look forward to free cooked-to-order breakfast, dry cleaning/laundry services, and a business center at Eurotel Naga. Be sure to enjoy international cuisine at the on-site restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a front-desk safe
    • Free newspapers, smoke-free premises, and luggage storage
  • Room features
  • All 83 individually decorated rooms include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free toiletries and hair dryers
    • LCD TVs with premium channels
    • Daily housekeeping, desks, and phones

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  • Free WiFi
  • Air conditioning
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Frequently asked questions

Is Eurotel Naga pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Eurotel Naga?

Check-in begins at 1 PM.

What time is check-out at Eurotel Naga?

Check-out is at noon.

Does Eurotel Naga provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 350 per vehicle applies.

Where is Eurotel Naga located?

Located in the heart of Naga, this hotel is within a 15-minute walk of SM City Naga and Naga Metropolitan Cathedral. Robinsons Place Naga and Bicol Medical Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eurotel Naga Reviews

7.2

Good

6.8

Cleanliness

7.0

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 103 reviews
Rating 8 - Good. 41 out of 103 reviews
Rating 6 - Okay. 16 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 10 out of 103 reviews

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past. Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!! Terrible food, old worn sheets with no mattress pad, disgusting!! For $40.00 starting price, I’d be looking elsewhere, I know I will!!
Stayed 3 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dangerous place, stinking rooms, smells so bad after exit the lift going to your room, rooms stinks,no toilet papers, or tissue in the room, fire exit doors open so people can enter from the street without pass reception dangerous, inside the room is there warning, do not open the door before you know who is outside, we are I side the hotel crazy
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrid

There is only side street parking. It is in front of a congested marketplace. The neighborhood does not feel safe. The location does not have nearby restaurants. Try not to get run over if you do plan on looking for a place to eat. Worst hotel I've ever stayed in. Motel 8 is a 5 star compared to this place. Wifi is extremely week. You need to stay in the hallway of your room to access wifi intermittently.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a night hotel and it’s good at that price. I stay here several times a year. Breakfast is fair but for free it’s eatable.
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Really bad cleaning, no toilet paper, no safe working, tv remote control not working, arrogant staff. Stay away from this terrible place. We moved to The Crown Hotel, that hotel was worth the money.
Stayed 9 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view on our room. The kindness of the staff. Near the market and city proper
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service
AN OLD BUILDING SITUATED NEAR THE PUBLIC MARKET. GOOD LOCATION, GOOD FOOD AND VERY FRIENDLY TEAM.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good room. Very nice view. It is not possible to adjust the A/C - it can be either on or off
Stayed 5 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Staff & service
The front desk got our breakfast orders wrong most days during our stay and when ordering room service, the food was underwhelming and overpriced for the quality. Some of the staff were very attentive and courteous, but other staff members appeared to not care at all about service. It was a reasonable place to stay due to short notice, but it would not be my first choice coming back to Naga.
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointingly not clean!

It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a disgusting stay at this hotel.
Stayed 4 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointingly low standards of cleanliness!

It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a terrible stay at this hotel.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cheapest price.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Naga trip

Well located. Awesome service. The Staff here are always ready to address any issues that may arise. Always smiling and professional. The policies have changed since my visit a year have changed and are not customer friendly.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relocation trip

The hotel is nicely located. The Staff is awesome. The policies have changed from my last visit and are not customer friendly. The staff does their best to cope with them. May think twice before I stay here again. The service is great as I mentioned before.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

The room is clean, strong wifi, and the food is great, plenty of choices
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty place stay away

This place is nasty ..I cant beleve how they in business ..every where u go smell like mold rooms r dirty ...call the front desk for help told the issue the girl who answer the phone told me why only forigners have proplam ...if u travelling with kids please stay away from this place ...bugs in the room hall way my god I even seen in the elevator ....no hand towel no floor mats ...look at the other reviews too
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Overall experience Ok, need to repair room facilities like shower.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness
Hotel bien placé au centre de Naga chambre calme la propreté laisse à désirer petit déjeuner pour estomac philippin exclusivement
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Disliked: Room comfort
部屋が狭いです。室内のアメニティも少なくて不便でした。廊下の声が聞こえます。 まあ、値段が安いので安いなりのホテルです。
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean convient and pleasant staff was on point
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

It was our wedding anniversary. The staff treated us very good.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room rate was cheap for that kind of experience. We had a spacious room, clean toilet, city view but it would be helpful to have a darker shades of curtain as it got so "silaw" during daytime and it is so hard to rest. Aside from "silaw", the room was so warm during mid day maybe because the room window is full glass. Since there is no air-condition control available, one cannot adjust it during the night and the day. Buffet breakfast is okay. Staff are accommodating. Hotel is clean. Location is the heart of the city.
Stayed 1 night in Oct 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
You will be charge 1day for early checkin. Frontdeaj not welcoming to leave my things since i arrived in hotel 7am checkin time 2pm
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised for the Penafrancia Festival, Room is clean & comfy ;)
Stayed 1 night in Sep 2018