6/10
The property management company,Grand Strand Vacations,contacted by phone on Friday which was my check in day to tell me the condo was clean and ready for me to check in. I informed the lady that might wife and I would be arrival very late evening and asked how to check in. She explained that a drop box would be outside the office with my checkin packet. Upon arrival the box was locked and I was unable to get my packet. Called the business number and was connected with a gentleman. He was extremely rude to me as if I was inconvenience to him. He rudely gave me several wrong codes to access the condo. I also must say I stayed at same condo building Memorial Day weekend and this same gentleman was rude to me about a maintenance request for another condo managed by Grand Strand Vacations in same complex. Going forward I will not rent any condos managed by this company. Two bad experiences is enough for me.
Raymond L.
Stayed 5 nights in Sep 2022