Find all hotels by Independent in Mutriku from SAR 613

"I chose this hotel based on its online description and photos, which present it as a charming and comfortable beachfront property with ocean views and an extensive breakfast offering. Unfortunately, the reality did not match those expectations. The hotel is actually about five blocks from the beach, making the “beachfront” claim misleading, and the advertised ocean views are not realistically available from the property. The breakfast was also quite limited compared to what was suggested online. As someone traveling from outside of Spain, I relied on the accuracy of the information provided and had no reasonable way to verify these discrepancies in advance. That made the experience particularly frustrating. That said, I do want to acknowledge that the staff at the reception desk were helpful and courteous during my stay, which I appreciated. However, overall, the misleading advertising significantly impacted my experience, and I would recommend that future guests look carefully beyond the hotel’s promotional materials before booking."

"Bon emplacement,bon déjeuner et un parking très pratique "

"Was very reasonable and very nice food and drink. Staff were excellent "

"The hotel staff was so amazing. The rooms were very clean and we could not have had a better time!!!"

"Breakfast was great. Fresh and delicious. I just wish it'd vary every few days. The cleaning staff was awesome. Our room was spotless. The restaurant and bar were OK. The best customer support was provided by Mireia Garriga. She was wonderful. She always had a smile, "

"We stayed at this hotel because the security people wouldn't let us visit for a dinner. Had to be a hotel guest after 8pm. The rooms are old, noisy, not well maintained. Also not clean. Hairs from other people in the bathtub. Since we stayed last minute we asked for toiletries which they had only 1 toothbrush....... The staff said only 3 days more working there and wouldn't take our feedback to manager. Because all her time feedback ignored. Only positive was Chris in the bar who served us. He was very kind and patient as other staff yelling at him in front of us and he still smiling and a professional. Otherwise need new staff throughout."

"Very well maintained property. Relatively close to La Concha Beach. Clean room and excellent breakfast buffet"

"The hotel was very good. At night especial was a little noise...I stated in the first floor and was a litter noise..The bar was very good and the staff very friendly"

"We had an absolutely perfect stay at Akelarre, from our initial welcome, to our lovely breakfasts, to all the very thoughtful snacks and treats left in our room each afternoon and evening. We felt genuinely cared for each day by the entire staff. Our room was clean, spacious, well-equipped, comfortable, and beautiful. And the location provided the most spectacular views from the common areas as well as from our room. Indoor self parking was included and convenient. Everything about the property and the staff showed attention to detail and genuine care for the experience. This was hands down our best, most unforgettable travel experience anywhere, and we travel a lot. "