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"Had to take a shuttle around the resort. Taxis to get to the nice beach areas. The beach on the resort was far from the ocean. Not very helpful when the room stated it was a park view all we saw in our view were trees. The rooms and resort were nice but ocean was why we travelled from Canada and it was a process to get there."

"Más variedad en el menú"

"Excelente"

"Solo me hubiese gustado que el concierge me explicara cuáles eran los beneficios de preferred , ya que fue lo que pagué, pero creo que al final no disfruté de todas las amenidades"

"Overall the hotel is very good!!!"

"Habitación limpia salvo una toalla succiona doblada entere las limpias"

"Excelente servicio"

"I loooovveeeeee it here everyone was so helpful. Customer service was amazing as soonest you walked in the staff greeted you with a smile. If you are looking for luxury and culture at the same time W resort is the place to stay. My room was clean private pool right outside my room with a lake view was breath taking. I’m definitely coming back ☀️"

"Fridge in the room didn't work, entertainment wasn't great,AC in the buffet should be better"

"Excelente opción para vacacionar!"

"Mi"

"Staff are very kind. Rooms are very clean."