"ご飯、お部屋はとても良かったです。 スタッフさんもバスのことを教えてもらいました。 また、どこかのタイミングで行きたいと思いました。 ただ、部屋のコップが１つ割れていました。"

"This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth...

"丁寧な接客で心地よかった。 ケーキを持っていたらお祝い事か尋ねてくれて、誕生日を伝えると夕食時にお花とプレゼントを用意してくれた気遣いにとても感動した。"

"The room is very clean and big space. The staff is very friendly and helpful. The onsen is very good and impressive."

"It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts."

"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"清潔、スタッフの対応、温泉の利用、全て良かったです。"

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"