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"The customer service is outstanding! The staff behind the counter and the guest services have been so helpful. The location is right in front of a tram stop, public transportation is free for guests. We will definitely stay here again!"

"This is a very convenient hotel. The room facilities may not be luxurious, but they are well-equipped and clean. The staff are friendly, and the location right next to the station makes it easy to go anywhere. The breakfast food is fresh and healthy. Highly recommended"

"Very impressive hotel. Easy to navigate and get around, breakfast wasn’t massive however enough to fill you up! Staff were very helpful and attentive. Closest train station is a very short drive with cheap parking or about 25 min walk for anyone needing to use it. The room was very nice however only a small fan so did get quite warm at night. Overall was a very good stay with no complaints ."

"Lovely staff. Clean hotel. "

"It’s everything one would expect from 4 star business hotel. "

"Very nice"

"Great hotel outside of the main shopping areas, the Basel card that bloom provides gives you free transit to anywhere in the city making this a great location that is only 5-10 minutes away from the inner city."

"I highly recommend that everyone should look beyond the big expensive city of Basel and look into Germany for accommodations. Although this hotel had slightly outdated décor, one can see that this hotel, and it's staff, have a lot of pride in their work place, and they offer great service. My room was spotless, had all the necessities except for air conditioning but thankfully, it was a cool enough night that it wasn't necessary. The hotel offered a plentiful and fresh breakfast buffet that was fit for a king. Everything was wonderful at the Carathotel. I really commend the staff that was very welcoming."

"Had challenges getting into the building in the evening as the instructions were difficult to get into the building itself. Out of hours support outside of the building wasn't clear until we got into the block. It also wasn't clear you can park the car in the car park and go up in the lift with your digital room key. The biggest issue was when we got into the room the air conditioning wasn't effective and was too hot to stay in. Things to note: We visited during a heatwave, so the place maybe fine in winter. Residents in the block confirmed the excessive temperature was the norm however. The information on connecting to the WiFi was also incorrect and there was no information or help guide in the rooms (something id highly recommend once the temperature of the rooms and communal areas is rectified). Once these issues are sorted the apartment is furnished to a very nice standard."