"Louis met us on arrival and made personal contact with us throughout each day. He made us feel welcome and seen in this magical place. "

"Rooms were great but a little more attention could be paid to the cleaning lots of dust on the beautiful wooden doors and detail the staff was excellent very friendly and helpful amenities well normally the coffee in the room and they had it that was great but the first day there was no water so I had to buy a bottle of water about 60 pesos. Overall the place was awesome the pool was beautiful perfect temperature bar downstairs you can have cocktails by the pool we might skip the breakfast."

"Eine grandiose Anlage in einem gepflegten Zustand und das mitten in einer wilden, üppigen Natur. Die Verbindung von baulichen Resten einer ehemaligen Hazienda mit moderner Architektur war beeindruckend. Die Villa selbst war sehr großzügig und hervorragend ausgestattet. Luxus auf höchstem Niveau! Wir haben den exzellenten Service genossen. Gerne wieder!"

"Tiene excelente ubicación entre poblados para poder visitar varias amenidades y actividades de la ruta puuc. El personal es muy amable, la limpieza esta excelente, el restaurante bar muy buena comida y precios justos por la calidad. El único detalle que me gustaría que mejoraran seria la comodidad de las camas en especial las almohadas ya que las sentí muy rígidas, pero tampoco malas, se pudo descansar bien. Definitivamente regresaría y en cuanto a precio, es super accesible, el check in super...

"Excellent staff, delightful room. Nice pool and lovely grounds. Lovely restaurant with varied menu and very good food. "

"Easy to get an Uber there, hard and expensive to return "

"Super hotel à Ticul ! Personnel très agréable chambre très jolie et très fonctionnel ! Cadre très agréable et restaurant sur place très bon ! "

"Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio. "