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The Westin Mumbai Powai Lake

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Mumbai

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Photo gallery for The Westin Mumbai Powai Lake

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Presidential Suite, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, memory foam beds, minibar
View from property
Property amenity
3 restaurants, breakfast, lunch, dinner served; Asian cuisine

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Parking included
  • 24/7 front desk
The current price is SAR 455
SAR 537 total
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Westin, Club Suite, 1 Bedroom, Non Smoking, Lake View

Westin, Club Suite, 1 Bedroom, Non Smoking, Lake View | 1 bedroom, premium bedding, memory foam beds, minibar

Westin, Club Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 126 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, Hill View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 2 Double Beds, Non Smoking, Hill View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Hill view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 1 King Bed, Non Smoking, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Hill View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 2 Double Beds, Non Smoking, Hill View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Hill view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Hill View

Room, 1 King Bed, Non Smoking, Hill View | 1 bedroom, premium bedding, memory foam beds, minibar

Room, 1 King Bed, Non Smoking, Hill View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hill View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 1 King Bed, Non Smoking, Hill View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Club Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 71 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Club Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Room, 1 King Bed, Non Smoking, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Lake View

1 bedroom, premium bedding, memory foam beds, minibar

Club Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Lake View

Presidential Suite, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, memory foam beds, minibar

Presidential Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 126 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
2 & 3B, Near Chinmayanand Ashram, Powai, Mumbai, Maharashtra, 400 087

What's nearby

  • Powai Lake - 1 min walk - 0.0 km
  • Hiranandani Business Park - Powai - 4 min drive - 4.0 km
  • R City Mall - 8 min drive - 7.3 km
  • NESCO Center - 8 min drive - 8.7 km
  • Juhu Beach - 12 min drive - 10.7 km

Getting around

  • Saki Naka Station - 5 min drive
  • Jogeshwari East Station - 7 min drive
  • Chhatrapati Shivaji International Airport (BOM) - 21 min drive

Restaurants

  • ‪Absoulte Barbeque - ‬10 min walk
  • ‪Lakeview Cafe - ‬15 min walk
  • ‪Campus Hub - ‬8 min drive
  • ‪A Bar - ‬15 min walk
  • ‪Renaissance Hotel Executive Lounge - ‬2 min walk

About this property

The Westin Mumbai Powai Lake

Luxury family-friendly hotel near Sanjay Gandhi National Park
Located close to R City Mall, The Westin Mumbai Powai Lake provides a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, meeting rooms, and a computer station
Room features
All 600 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries, bidets, and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Free infant beds, CD players, and electric kettles

Languages

English, Hindi

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8.8 out of 10, Excellent, 1,003 reviews
The price is SAR 405
SAR 478 total
includes taxes & fees
3 Aug - 4 Aug
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: INR 1,400 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lake View Cafe
  • Mayouchi
  • Mumbai Express
  • Nawab Saheb

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Computer station
  • Conference center (13,000 square feet of space)

Outdoors

  • Garden
  • In a national park
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • CD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1400 per person
  • Airport shuttle fee: INR 2156 per person (one-way)
  • Airport shuttle fee per child: INR 2156 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Renaissance Mumbai Convention Centre
Renaissance Mumbai Convention Centre Hotel
Renaissance Mumbai Hotel
Renaissance Convention Centre Hotel
Renaissance Convention Centre
The Westin Mumbai Powai Mumbai
The Westin Mumbai Powai Lake Hotel
The Westin Mumbai Powai Lake Mumbai
The Westin Mumbai Powai Lake Hotel Mumbai
Renaissance Mumbai Convention Centre Hotel

Frequently asked questions

Does The Westin Mumbai Powai Lake have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Westin Mumbai Powai Lake?

As of 27 Rajab 2025, prices found for a 1-night stay for 2 adults at The Westin Mumbai Powai Lake on 10 Shaʻban 2025 start from $143.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Mumbai Powai Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Mumbai Powai Lake?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Mumbai Powai Lake?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Westin Mumbai Powai Lake?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Westin Mumbai Powai Lake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 2156 per person applies.

Where is The Westin Mumbai Powai Lake located?

This family-friendly Mumbai hotel is located on the boardwalk/promenade, 0.9 mi (1.5 km) from Sanjay Gandhi National Park, and within 9 mi (15 km) of R City Mall and Nita Mukesh Ambani Cultural Centre. Juhu Beach and Mt. Mary Church are also within 12 mi (20 km).

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The Westin Mumbai Powai Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 331 reviews
Rating 8 - Good. 78 out of 331 reviews
Rating 6 - Okay. 28 out of 331 reviews
Rating 4 - Poor. 13 out of 331 reviews
Rating 2 - Terrible. 13 out of 331 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sameer Somnath

Liked: Cleanliness
Nice place to stay. View of powai lake very beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Top class staff. Great view of the Lake
Stayed 2 nights in May 2025

10/10 Excellent

Arvindbhai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a short 4-5 hours overnight as a stopover for our early morning flight. Ride to the international airport took less than 10 minutes (at 5 am). We would spend a full day and night here if the opportunity presents in future.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Aug 2024

10/10 Excellent

Darshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, rooms, gorgeous view, wonderful restaurant. Difficult access as it took long to get an Uber there and other places, outside for shopping or restaurants were not accessible by walking.
Stayed 1 night in Dec 2024

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Amritpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

Amazing stay with amazing staff! Would like to personally thank Mr Maharshi, Mr Gurvinder and Mr Sathish for making our stay wonderful and memorable. They were so accommodating and the place is beautiful! Will surely visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay Friendly staff

10/10 Excellent

Thinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for my family
Stayed 2 nights in Mar 2024

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room with great view!

Great room with great lake-view! However, we ordered a sandwich late night (room service) and were required to pay in cash/card. We were not allowed to put it on the room. My wife and I were extremely tired and were inconvenienced by this. Nonetheless, it was a great room, and I wish we had had more time here. Really good breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambience Loved the Mayochi restaurant Friendly and helpful staff

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Argentino of employees at all leveñs is Excellent . The hotel is outstanding it worth every single penny payed for my stay. Definetely will be back
Stayed 4 nights in Aug 2024

8/10 Good

NIRMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin experience was very bad. The room was not ready at 10pm and I had to wait for more than an hour to get in. 0 stars for checkin experience after a long flight.
Stayed 3 nights in Dec 2024

6/10 Okay

Mrs Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel overall is goos
Stayed 2 nights in Mar 2023

10/10 Excellent

bhanumati

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful experience. Highly recommended
Stayed 2 nights in Apr 2024

10/10 Excellent

Jatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, staff was very welcoming and helpful. My special requests were taken care by the staff and my experience was unbelievable
Stayed 1 night in Dec 2023

10/10 Excellent

Pulin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Excellent hotel, lovely location overlooking the Powai lake. Courteous staff. Nice spacious rooms & bathroom , very clean. Huge spread of breakfast , enjoyable food.
Stayed 1 night in Dec 2022

10/10 Excellent

TZE-BENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property surrounds a nice lake. You can walk around after dinner. Views are nice.
Stayed 1 night in Aug 2022

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel and quality was very good but the noise of guests coming to their rooms throughout the whole night with doors closing regularly throughout the nights provided little sleep/.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mumbai

Top Hotel . Super Lage
Stayed 1 night in Sep 2022

10/10 Excellent

Janak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mumbai = Westin

Amazing food and great service. The most important part of our incredible experience was the unparalled service provided by the two Golden Key Hotel Concierge (Les Clefs d’Or) - Anthony and Prashant!
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Views blocked...Partially

Overall it was great. My room was upgraded. Front desk staff seem stressed and need a few more folks to help out. My lake view was blocked partially by the side of another building. The expedia/hotel.com rooms arent the same as the other rooms. Not sure why. Most people book on hotel.com/expedia nowadays. You really need to keep these folks happy! For a 5 star hotel the front desk can do better!!!
Stayed 2 nights in Oct 2024