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"The only thing was for 2 nights I didn't have wifi. The place is very cozy, nice, and clean."

"L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!"

"Our stay was absolutely amazing the staff went over and above the best ryokan experience we have had and will cherish forever "

"Very good service, Room is clean"

"The overall experience of my stay is terrible: there are molds in the bathtub; the toothbrushing cup was used as cigarette trash tray by previous occupant and was not replaced when we move in; the washbasin is jammed; the sewer make noises randomly the whole night; the receptionists and staff barely speaks English. The only good things of the hotel are exterior view and food. "

"Wonderful dinner and breakfast!"

"Hotel workers, everybody was very nice and kind."

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"I stayed 2 nights and don't normally stay in hostels any more but there was very limited options in the area. There are lots of pluses- very clean, tidy, well organised, nice Japanese style futon room was comfortable, desk, hanging space, good wifi, good kitchen facilities, free laundry, 2 ladies showers for the hostel but I didn't have to wait at all. 2 toilets for hostel and didn't have to wait there either. However the downside is always the lack of consideration by other guests who talk loudly late at night or early, start a hair dryer at 1030pm upstairs( I asked her to stop which she did as there are dryers downstairs), someone washing in the upstairs sinks at 4am! People not shutting doors softly. The manager can't do anything about people.But change the rubbish bin near the sinks upstairs so it doesn't have a loud bang when used and remove hairdryers from upstairs. Also exhaust fans in the laundry room run all night which are noisy too. Having to pay 200Y for a towel is silly too given paid more here than many hotels in Japan. First night was very quiet, second noisy. "