Find hotels near Mt. Washington Library, Louisville from SAR 271

"Complimentary lobby coffee was cold. All ice machines were out of service. Our room was on the interstate side, and it was extremely loud"

"Right off the interstate so easy to find. Restaurant was very good and the Starbucks. Rooms are nice space and clean. Beautiful hotel inside. "

"My original room had two double beds and a sofa bed. Unfortunately, it also had roaches. I saw one an hour after check in (3/12) and took care of it myself. The following morning before going to my activities there was another roach on the tile floor. I smashed it in a tissue and took it to the front desk on my way out for the day to request another room (3/13). They informed me that another room of the same type was unavailable and that my room would be downgraded. I said okay, but I expect to be compensated. We were switched to a standard double bed room for the following night. During checkout(3/14), I inquired as to how much of a refund to expect and was informed the price difference was roughly $47. I said that doesn't cover the roach issue. I called on 3/17 and asked for the general manager's number, but the hotel attendant refused me and instead took my number for a return call. I have still not received a call nor any partial refund of funds not even the $47 (3/22). Additionally, I message the hotel through the hotels.Com app on 4/20 with no response."

"The staff was very friendly. The room was clean except some soiling on the outside of the toilet. We enjoyed having a full-size fridge. "

"Very clean beautiful stay"

"Took forever to get checked out. No staff at desk near 10:30 am. "

"Very nice large room with a nice shower. "

"Very nice staff. Close to an event we were attending. No frills, but a quiet, comfortable place to sleep."

"Clean room, nice staff. Was out of hand soap. They brought more tho. The fridge made a lot of noise and needed defrosted. "