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"A/C not working. It took hours for a technician to arrive and said he fixed the issue but it was very warm all night. Parking terrible and very difficult to get into the hotel. The restaurant manager ( Loic Lavaud) was the best part of the stay. He tried to help with the air conditioner which is not his job but no maintenance available. He was extraordinarily kind and helpful. He allowed us to have a wonderful meal in his restaurant even though we were late arriving due to the maintenance issue. He went above and beyond his duties. He also was helping the front desk person,there were two wedding parties at the hotel with one front desk short staffed. The restaurant manager needs a raise and job security. "

"Good service, excellent breakfast, close to the lake."

"If you want a relaxing location for your next trip stay HERE! The hotel is very well kept, the staff go above and beyond, the food at breakfast and in the adjoining restaurant is top notch and the pool/sauna/hot tub area is superb! Book this hotel you won’t regret it!"

"Great stay. Area was quiet, and clean. Would definitely stay here again! "

"Modern and clean hotel with beautiful views of the Old Town of Solothurn. The location is extremely convenient to the train station and also to shopping and restaurants. Very comfortable room and nice size. We thoroughly enjoyed our time there And hope to return! "

"It's a unique building, right on the river Aare, steeped in history. I'll be back!"

"Very nice small hotel about 12 minutes away from Biel. Recommended. Free parking and reasonable price. Note their restaurant is closed on Mondays and Tuesdays, but there is a very nice restaurant 2 minutes away called Bahnhof but closed on Wednesdays and Thursdays!"

"Always a fabulous stay at the Berchtold. Super covenient to public transportation, clean, nice rooms, great staff, and great food. If you are there at the holiday season, try to get a reservation in to the Raclette chalet as early as possible since it books up really quickly! The Berchtold is our go-to hotel any time we are in Burgdorf or the Bern region. "

"Amazing "