"Our stay started out poorly as the receptionist couldn’t find our booking and so asked me to send me to send a copy of my confirmation email to the hotel email address. Once she received that she spoke to another staff member then told us that they didn’t have any rooms left of the type we had requested. They upgraded us to the next level of room up. That was fine. The room was nice, the king bed was very comfortable, the blockout curtains worked well, and it was spotlessly clean. Although we...
"Our stay started out poorly as the receptionist couldn’t find our booking and so asked me to send me to send a copy of my confirmation email to the hotel email address. Once she received that she spoke to another staff member then told us that they didn’t have any rooms left of the type we had requested. They upgraded us to the next level of room up. That was fine. The room was nice, the king bed was very comfortable, the blockout curtains worked well, and it was spotlessly clean. Although we...
Denise