"Having coffee pot in room would have been nice-"

"We booked the room because it was advertised as having a view of the Eiffel Tower, but we were placed in a corner room where the view of the Eiffel Tower was not clear."

"The check in experience was a great example of “you get what you pay for”. Check in process was terrible - needed to work with the manager to resolve. The Manager was helpful and kind. The front desk staff needs more training on what Customer Service is. We were upgraded for the hassle.Regardless of the upgrade,we Will not stay here again."

"The room was great and the housekeeper very friendly. Front desk very nice and attentive. Bartenders were not. We went to the one by the lobby a few times and bartenders were not friendly at all. One even make eye contact but never came back just went to the other side to talk to another employee. Overall we liked the location, we liked our room. Will recommend this hotel just go to another bar."

"OLDER HOTEL SO OLDER ROOMS 20TH FLOOR WHICH IS OKAY"

"Our stay was great, great location!!"

"The only complaint is navigating in and out of hotel to walk to the strip or other restaurants. Elevators a little confusing until you get used to the technology. Beautiful hotel inside and out All staff we interacted with were nice and helpful"