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"Staff was very nice and property was beautiful!"

"We really enjoyed our stay at the Palace. It is a complex of 5-6 buildings connected with a maze of corridors. It was interesting to wander around. The pool was quite far though and it was inconvenient. The water in the whirlpool was not hot enough, so we only visited twice during our 6 day stay. Breakfast food was great and abundant. There was a way to take an elevator to one of the colonnades, but if you don't figure it out you would have to hike up the hill . I think next time I would pick something more conveniently located to the center. I was also dismayed by the amount of russian tourists in the hotel. I thought the visas were not granted during the conflict."

"True 5-star experience from parking to spa. Great breakfast and dinner tasting menu. Good wine list also. Pools open early & late. Area around hotel gives easy access to shopping and sights. Underground parking has direct elevator access to rooms. Asked for recommendation for gift options and was referred to local florist that was excellent."

"Awes9me as usual"

"Very friendly staff."

"An absolutely amazing spot, I would highly recommend the Grandhotel Pupp. It exceeded our expectations."

"Great property. Beautiful exterior. Lovely dining hall. Rooms were spacious and clean. Reception was friendly and helpful. Very close to the bus and train stations and walkable to rest of Karlovy Vary. I would definitely stay here again."

"We went to relax a few days after exploring Prague and it was perfect. I would definitely come back here if I ever have the opportunity to go back to Karlovy Vary. Also, the view from our room beautiful. "

"My wife and I had a fantastic time. I recommend that people considering a stay at the Hotel Pupp think about staying at this hotel instead."