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Hotel Don Carlos

3.0 star property
Hotel with free breakfast, a short walk to Morelia Cathedral

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Photo gallery for Hotel Don Carlos

Terrace/patio
Reception
Reception
Premium Room | 3 bedrooms, desk, laptop workspace, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room

Premium Room | 3 bedrooms, desk, laptop workspace, free WiFi

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
3 bedrooms
Private bathroom
Cable channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room | 3 bedrooms, desk, laptop workspace, free WiFi

Triple Room

Highlights

Air conditioning
Flat-screen TV
3 bedrooms
Cable channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Room

Deluxe Room | 3 bedrooms, desk, laptop workspace, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
3 bedrooms
Cable channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
20 E Noviembre 120 Colonia Centro, Morelia, MICH, 58000

What's nearby

  • Morelia Cathedral - 5 min walk - 0.5 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Las Tarascas Fountain - 10 min walk - 0.9 km
  • Morelia Aqueduct - 17 min walk - 1.5 km
  • Morelia Convention Center - 5 min drive - 4.2 km

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 34 min drive

Restaurants

  • ‪La Azotea de los Juaninos - ‬4 min walk
  • ‪Makis del Centro - ‬3 min walk
  • ‪Loncheria la Esperanza - ‬1 min walk
  • ‪Tezla Music Gallery - ‬3 min walk
  • ‪Ofelia Bistró Mexicano - ‬3 min walk

About this property

Hotel Don Carlos

Hotel near Morelia Cathedral
Free self-serve breakfast, an art gallery on site, and shopping on site are just a few of the amenities provided at Hotel Don Carlos. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with an arcade/game room and laundry facilities.
You'll also enjoy the following perks during your stay:
  • A TV in the lobby, coffee/tea in the lobby, and a reception hall
  • A water dispenser, tour/ticket assistance, and a 24-hour front desk
  • Wedding services, a vending machine, and luggage storage
Room features
All guestrooms at Hotel Don Carlos feature thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 7533836

Property is also known as

Hotel Don Carlos Hotel
Hotel Don Carlos Morelia
Hotel Don Carlos Hotel Morelia

Frequently asked questions

Is Hotel Don Carlos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Don Carlos?

Hotel Don Carlos doesn't offer parking.

What time is check-in at Hotel Don Carlos?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Don Carlos?

Check-out is at noon.

Where is Hotel Don Carlos located?

Located in Historic Centre, this hotel is within a 10-minute walk of Plaza del Carmen and Morelia Cathedral. Museum of Colonial Art and The Cultural House (Casa de Cultura) are also within 5 minutes.

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Hotel Don Carlos Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 6 out of 38 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Euridice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023

6/10 Okay

Maria g

No coments
Stayed 2 nights in Jun 2024

2/10 Terrible

Emma

Disliked: Staff & service

Receptionist Bad Communication to resolve issues

I called to confirm my PAID reservation a day before and the young woman who was there confirmed that yes, it's ready and everything. The next day my father and brother arrive with their itinerary number and the young woman says: Yes the reservation is here but .... "It is not paid yet ", you cannot have an itinerary number if you have not pay before(at least on the application that I used). This is FRAUD, at the end they did not stay there because they wanted to charge them for a double room at $1,800 MXN, when the single room was already paid for $1,000 MXN. I am not happy or satisfied at all. Very Bad service and they don't even try to resolve the situation. Never to consider stay there in the future if I visit Morelia.
Stayed 1 night in Jun 2023

2/10 Terrible

Aldo ivan

Liked: Cleanliness
Disliked: Staff & service
No respetan las reservaciones y les venden los cuartos a otros.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexia

Stayed 1 night in Mar 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was bad. Couldn’t find reservation at first.
Stayed 4 nights in Oct 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Sep 2024

2/10 Terrible

Diana Lizet

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reserva que se tenía, se nos cobró el triple ya en el lugar, se inhundo la habitación, el agua del grifo salía café, terrible experiencia, si pueden no reserven aquí. Nadie resuelve nada y no había hospedaje en otros hoteles por eventos en Morelia, la opción era pagar triple de lo que decía nuestra reserva o dormir en el auto.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosy

Liked: Cleanliness
Es un hotel muy bonito, y tranquilo, el desayuno genial. Las chicas de recepción amables, la noche que nos quedamos tuvieron el detalle de llevarnos una dona, muy rica. Solo falto el estacionamiento, aunque enfrente hay uno, pero con costo. De ahí en fuera todo muy bien, la terraza es linda, segura y agradable
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Una experiencia muy positiva, un hotel acogedor, con una atención de primera. El desayuno variado y delicioso.
Stayed 1 night in Jul 2024

10/10 Excellent

Meng

Stayed 2 nights in Jul 2024

8/10 Good

ANA

Stayed 1 night in Jun 2024

8/10 Good

Enrique

Stayed 2 nights in Jun 2024

8/10 Good

Neff

Stayed 1 night in Jun 2024

10/10 Excellent

nohelva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel está muy bien situado y tiene un personal super atento ...nuestra habitacion estaba en el tercer piso y tiene acceso directo a la terraza...la cual disfrutamos bastante...gracias
Stayed 6 nights in May 2024

10/10 Excellent

Ricardo Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente solo un día no asearon, y hay poca

Stayed 7 nights in May 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Mauriceo the night manager was exceptionally professional and friendly. We had some record heat in Morelia, but the Daikin air conditioner with remote control completely solved that problem. I suffer a little bit from insomnia, but I had no trouble sleeping. Quiet, dark window covers. I'll be going back to Morelia, and I am definitely staying at hotel Don Carlos. I see no reason to risk staying in some other Hotel. You're a good man Mauricio.
Stayed 5 nights in May 2024

10/10 Excellent

Roldan

Liked: Cleanliness, staff & service, property conditions & facilities
Me parecio muy agradable la estancia y las habitaciones aunque pequeñas muy acogedora
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel centrico, tarifa justa y servicios suficientes.
Stayed 2 nights in Feb 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien situé et tranquille avec un bon déjeuner. Offre des guide pour des visites de la ville,de Patzcuaro,voir les papillons Monarques etc.. voir la réception.situé dans le centre historique
Stayed 3 nights in Feb 2024

2/10 Terrible

EL COYOTE BAR MEXA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue horrible!!!!! las habitaciones están muy sucias, veníamos de Madrid, cansados queríamos tomar un ducha y descansar, pues no! El baño estaba terriblemente sucio, como si solo pasaran un trapo por encima de todo, las toallas y sabanas con manchas amarillas! Pedimos el cambio y nos dieron otra igual, al final vino el gerente nos dijo que nos daria la mejor, bueno cuando entramos con el gerente a la nueva estaba peor que todas, el sucio de manchas de zapatos con tierra! Ademas no son confiables, se me olvidaron unas gafas que costaban 5000 y se las dejaron . Muy muy muy mala experiencia

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2023

2/10 Terrible

Iris lariza

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos hospedamos dos noches, la primera noche llegamos directo al hotel y me cobraron el triple del valor de la habitación por la alta demanda y los precios los elevan mucho, la segunda noche realice la reservacion en la app y fue a costo accesible, habitación mas amplia y camas mas grandes, limpieza había tierra en la habitación, en pisos y abajo de las camas.No cuentan con estacionamiento, y la persona del estacionamiento cobra por cualquier cosa extra(estacionamiento publico frente al hotel y los del hotel te recomiendadn dejar tu auto ahi).
Stayed 1 night in Nov 2023